Caroline Aung
North Richland Hills
Summary
Sales professional in driving revenue growth and enhancing customer satisfaction. Adapt at building strong client relationships, product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
6
6
years of professional experience
Work History
Fragrance Specialist
Dillards Department Store
07.2024 - 03.2025
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
- Processed credit and debit card payments to complete purchases.
- Set up daily appointments and contact client about deals and new products in store
Maitre D'
Nobu Dallas
03.2022 - 05.2024
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Trained, coached and evaluated subordinates to raise performance to company standard.
- Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
- Spoke clearly and persuasively in positive or negative situations and responded well to questions.
- Served as leader of FOH team by assigning duties, work stations and responsibilities.
- Maintained sanitary and organized work environment by implementing and executing safe food handling, food service and cleaning procedures.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Gymnastics Instructor
The Little Gym
08.2019 - 08.2023
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Facilitated effective communication within the coaching staff, leading to smoother operations during practice sessions and competitions.
- Increased student retention in gymnastics programs by creating engaging lesson plans and maintaining a positive learning environment.
- Maintained accurate records on student attendance, skill development, and achievements for reporting purposes.
- Mentored new gymnastics instructors, ensuring consistent quality of instruction across all classes.
- Cultivated strong relationships with parents and guardians, fostering open communication regarding athlete progress and program updates.
Education
Associate of Arts - Business
Tarrant County College
Hurst, TX08-2026
Skills
- Client relationship building
- Negotiation techniques
- Upselling strategies
- Teamwork
- Time management
- Reliable and responsible
- Strong communication and interpersonal skills
- Cleaning and sanitizing
- Multitasking
Languages
English
Native or Bilingual
Timeline
Fragrance Specialist
Dillards Department Store
07.2024 - 03.2025
Maitre D'
Nobu Dallas
03.2022 - 05.2024
Gymnastics Instructor
The Little Gym
08.2019 - 08.2023
Associate of Arts - Business
Tarrant County College
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