CAROLINE BAKER
Katy,TX
Summary
Professional consultant prepared to drive results in showroom setting. Offers extensive experience in customer engagement and product presentation, contributing to positive and productive environment. Focused on team collaboration and adapting swiftly to changing demands, ensuring seamless operations. Recognized for persuasive communication and customer-centric approach.
Overview
6
6
years of professional experience
Work History
Showroom Consultant
Arizona Tile
08.2023 - Current
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Communicated effectively with all levels of management regarding project progress updates or potential issues requiring attention.
- Streamlined processes for inventory management, reducing sample discrepancies and improving efficiency in product replenishment tasks.
- Implemented creative merchandising techniques to showcase new arrivals, driving interest and sales growth among customers.
- Assisted in maintaining an organized, visually appealing showroom that attracted customers and encouraged sales.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Conducted product demonstrations, educating customers on features, benefits, and proper usage.
Bartender
77 Degrees Rooftop
05.2021 - Current
- Managed bar area, cocktail design and menu, handled inventory, and customer relationships.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Helped management plan and serve bar menu exceeding customer expectations.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Advertised, marketed, and recommended drink options to guests.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Sales Associate
Victoria's Secret
11.2018 - 05.2021
- Increased purchase totals by recommending additional items.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Showroom Customer Service Representative
MS International
06.2019 - 10.2019
- Contacted customer accounts to follow up with in-store visits.
- Used design creativity to put together coordination boards for meetings.
- Shared knowledge of product with customers to help influence their buying decisions.
- Increased sale totals by suggesting paired material.
- Navigated company POS to check stock, pricing and purchase information.
- Obtained field practice to increase personal industry knowledge.
- Assessed customer needs and upsold products and services to maximize overall sales.
Education
Marketing
Tarleton State University
Stephenville, TXMarketing
Austin Community College
Austin, TXHigh School Diploma - Marketing
Hutto High School
Hutto, TX05-2017
Skills
- MS Office
- Sales expertise
- Customer and service-oriented POS systems
- Reliable and punctual
- Merchandising knowledge
- Outgoing and enthusiastic
- Excellent communication skills
- Problem-solving abilities
- Teamwork and collaboration
- Attention to detail
- Design planning
- Self motivation
- Brand awareness
- Client relationship building
Timeline
Showroom Consultant
Arizona Tile
08.2023 - Current
Bartender
77 Degrees Rooftop
05.2021 - Current
Showroom Customer Service Representative
MS International
06.2019 - 10.2019
Sales Associate
Victoria's Secret
11.2018 - 05.2021
Marketing
Austin Community College
Marketing
Tarleton State University
High School Diploma - Marketing
Hutto High School
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