Chandler Patterson
Summary
Dynamic professional with a proven track record in sales and customer service. Skilled in problem-solving and product selection, achieving $1.33M in sales last year. Seeking to leverage expertise to drive significant sales growth and improve client relationships.
Overview
4
4
years of professional experience
Work History
Showroom Consultant
Ferguson Enterprises LLC
Austin, Texas
06.2025 - Current
- Advised builders, designers, and homeowners on selecting lighting, appliances, and fixtures for functional and aesthetic needs.
- Generated over $725K in sales and $258K in gross profit within five months as Showroom Consultant.
- Maintained gross margins of 32-38% through strategic sales initiatives.
- Managed scheduled appointments and walk-in clients to enhance customer engagement and drive revenue.
Showroom Customer Service Representative
Ferguson Enterprises LLC
Austin, Texas
09.2023 - 07.2025
- Leveraged strong problem-solving and interpersonal skills to guide clients with varying levels of product knowledge through complex selections.
- Achieved $1.33M in sales, with $470K in gross profit in the last fiscal year, maintaining a 35.3% gross margin, and reaching 97.5% of YTD sales goals.
- Oversaw multiple customer projects, demonstrating exceptional organizational and time-management abilities.
- Enhanced product knowledge of plumbing fixtures, lighting, and appliances through out-of-town training programs.
Inside Sales Representative
Ferguson Enterprises LLC
San Antonio, Texas
08.2021 - 09.2023
- Streamlined order management systems, improving accuracy and efficiency in order processing and fulfillment.
- Consistently ranked as the top-performing Inside Sales Representative, earning #1 in Texas multiple months for shipping the highest volume of product.
- Responded promptly to customer inquiries, ensuring high levels of satisfaction.
Education
BBA - Marketing
University of Louisiana At Lafayette
Lafayette, Louisiana, LA05-2021
Skills
- Sales strategy
- Product selection
- Order management
- Client relations
- Team collaboration
- Professionalism
Timeline
Showroom Consultant
Ferguson Enterprises LLC
06.2025 - Current
Showroom Customer Service Representative
Ferguson Enterprises LLC
09.2023 - 07.2025
Inside Sales Representative
Ferguson Enterprises LLC
08.2021 - 09.2023
BBA - Marketing
University of Louisiana At Lafayette