Caroline Bennett
Saint Augustine,FL
Summary
Professional shift supervisor with strong leadership and effective communication skills, eager to learn and grow in this environment. Brings ability to quickly grasp new concepts and proficiency in task delegation and conflict resolution. Known for adaptability and delivering results in fast-paced environments. Ready to use and develop problem-solving and organizational skills in this hostess position.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Cousteau's Waffle and Milkshake Bar
03.2023 - Current
- Supervised staff on shift
- Trained new staff members
- Delegated tasks
- Operated Square POS register
- Food prep
- Ice cream scooper
- Provided excellent customer service
- Responsible for all opening and closing duties
- Ran store alone as well as worked with other staff members
- Maintained clean kitchen and workspace
- Cleaned front of house throughout the day
- Restocked supplies
- Handled food deliveries coming into the store
- Ran offsite promotional event for the store
Airbnb Cleaner
Self Employed
08.2022 - 01.2023
- Cleaned kitchens, bedrooms, bathrooms, furniture, carpets, floors and outdoor patios
- Completed laundry
- Stocked courtesy items in guest rooms
- Took inventory of stock
- Worked with scheduler
- Welcomed guest upon check in
Student Worker
First Coast Technical College
02.2022 - 05.2022
- Provide excellent customer service to students and staff
- Routinely check inventory, restock floor as needed, and communicate inventory needs to supervisor
- Operate Square POS register
- Enter new stock into system
- Maintain inviting and clean dining area for students and staff
- Attentive to customer suggestions and communicates feedback to supervisor
- Organized and managed school wide food drive donations
- Manage student center independently in absence of supervisor
- Answer student and staff questions and direct them to appropriate resource if unable to provide assistance
Education
High School Diploma -
First Coast Technical College
Saint Augustine, FL01-2022
Skills
- Decision-making capabilities
- Employee Training
- Team motivation
- Conflict Resolution
- Cash Handling
- Problem-Solving
- Team Leadership
- POS system operations
- Time management skills
- Exceptional customer service
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Shift Lead
Cousteau's Waffle and Milkshake Bar
03.2023 - Current
Airbnb Cleaner
Self Employed
08.2022 - 01.2023
Student Worker
First Coast Technical College
02.2022 - 05.2022
High School Diploma -
First Coast Technical College
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