CAROLINE BISSONNETTE
lemoyne,pa
Summary
Dynamic professional with a strong background in customer service and recovery support, notably at Gaudenzia Serenity House. Proven ability to enhance client engagement through effective communication and empathy. Skilled in cash management and team collaboration, consistently delivering exceptional service while maintaining a clean and organized environment.
Overview
5
5
years of professional experience
Work History
Cashier/Prep CookTemporary
Zaderellis Pizza SHop
07.2025 - 09.2025
- Processed customer transactions accurately and efficiently using POS systems.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout areas to enhance shopping experience.
- Assisted in inventory management by restocking shelves and monitoring product availability.
Recovery Support Specialist
Gaudenzia Serenity House
10.2023 - 08.2024
- Assisted clients in understanding recovery options and available support resources.
- Coordinated individual and group support sessions to enhance engagement and participation.
- Maintained accurate records of client interactions to ensure effective follow-up and continuity of care.
- Collaborated with multidisciplinary teams to address client needs and develop comprehensive support plans.
Certified Recovery Specialist
JFT Recovery and Veterans Support Services
01.2021 - 01.2024
- Provided individualized support to clients navigating recovery processes.
- Developed and facilitated workshops on coping strategies and life skills.
- Collaborated with multidisciplinary teams to create personalized recovery plans.
- Monitored client progress and adjusted support strategies as needed.
Education
GED -
Jhon Dewey
Brooklyn, NYSkills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash register operation
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
- Cash management
- Cash register systems
- Product restocking
Timeline
Cashier/Prep CookTemporary
Zaderellis Pizza SHop
07.2025 - 09.2025
Recovery Support Specialist
Gaudenzia Serenity House
10.2023 - 08.2024
Certified Recovery Specialist
JFT Recovery and Veterans Support Services
01.2021 - 01.2024
GED -
Jhon Dewey
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