Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caroline Brodie

Alamo,CA

Summary

Hard working and cooperative server, makes sure customers enjoy their meals and service, and wish to come back in the future. Knowledgeable about takeout and catering events. Able to evaluate and deal with large parties as well as unexpected issues that occur. Motivated, Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

1
1
year of professional experience

Work History

Server, Hostess, Busser

Mangia Mi
Danville, CA
09.2021 - 08.2022
  • Often hosted, bussed and served at the same time.
  • Aided in catering events and helped with large party management.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Trained new staff in hosting and serving.
  • Assisted managers when needed.
  • Took reservations and to-go orders.

Hostess

California Pizza Kitchen
Pleasanton, CA
01.2021 - 08.2021
  • Took reservations and to-go orders.
  • Helped out servers when needed.
  • Kept wait-time as short as possible and raised efficiency when possible.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Education

Bachelor of Arts - Psychology

University of Hawaii At Manoa
Honolulu, HI
05.2026

High School Diploma -

Monte Vista High School
Danville, CA
06.2022

Skills

  • Worked catering events
  • Large party preparation
  • Wait List Management
  • High-Volume Dining
  • Active Listening and Communication
  • Warm and Welcoming

References

Peter Cedolini (Owner of Mangia Mi)

Phone number: (415)-509-5825

Stephanie Kenne (Previous manager)

Phone number: (925)-519-8609

Katie Faust (Previous manager)

Phone number: (310)-383-9224

Timeline

Server, Hostess, Busser

Mangia Mi
09.2021 - 08.2022

Hostess

California Pizza Kitchen
01.2021 - 08.2021

Bachelor of Arts - Psychology

University of Hawaii At Manoa

High School Diploma -

Monte Vista High School

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