Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Telford

Summary

Ambitious and outgoing worker with professional experience in customer service. I enjoy talking to people and solving problems that I may face, while retaining a positive attitude. As an individual I am extremely organized and would describe myself as detail oriented. I work well with other people, and am always looking for areas of improvement.

Overview

1
1
year of professional experience

Work History

Food Runner/Take-Out Server/Hostess/Restaurant Busser

James Youman
01.2023 - Current
  • Took reservations and to-go orders by phone and in person, answered customer questions, and informed them of accurate wait times.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Trained and assisted newly hired employees to explain procedures and correct processes.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other coworkers and always looked for better ways of completing tasks to improve productivity and keep things moving efficiently for incoming guests.
  • Pitched in extra hours and picked up shifts for other coworkers to avoid being understaffed and to keep things moving efficiently.

Education

High School Diploma -

Horizon Charter School
Online
05.2024

Skills

  • Comfortable speaking with people in person and/or over the phone
  • Experience dealing with difficult customers in a professional, kind way
  • Experience with Stocking and Replenishing
  • Orders/ Deliveries
  • Have worked with several different technology systems and am comfortable learning new softwares
  • Enjoy talking to people, and work well in a group setting but also individually as needed

Timeline

Food Runner/Take-Out Server/Hostess/Restaurant Busser

James Youman
01.2023 - Current

High School Diploma -

Horizon Charter School

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Kayla Telford