Brandon Quesada
Wildomar ,California
Skills
Dedicated customer service professional with experience providing outstanding service both in person and over the phone Skilled at answering customer inquiries, resolving concerns, communicating clearly, and delivering a positive customer experience in fast-paced environments Recognized for professionalism, reliability, and the ability to build trust with customers through effective communication
- Customer Service
- Phone Support & Call Handling
- Customer Relationship Building
- Active Listening
- Conflict Resolution
- Problem Solving
- Data Entry
- Microsoft Office
- Time Management
- Multitasking
- Team Collaboration
- Professional Communication
Pair Team
assist customers with health care plans , which plan best fits them
outbound Calls on average 60 to 100 a day
assisting patients with medicaid medicare behavioral and social making sure they have access to mealsThey get to their hospital appointments
Costco Wholesale
Warehouse Employee
- Assisted customers in person and over the phone by answering questions about products, services, memberships, and warehouse policies
- Responded to customer inquiries with professionalism, patience, and accuracy
- Directed calls to the appropriate departments and ensured customers received prompt assistance
- Resolved customer concerns and provided solutions to improve the overall customer experience
- Maintained accurate information while working in a fast-paced environment
- Worked collaboratively with team members to deliver exceptional customer service
- Excellent verbal and written communication skills
- Comfortable speaking with customers by phone and in person
- Strong attention to detail and organizational skills
- Fast learner with a customer-first attitude
- Dependable, professional, and committed to providing exceptional service
High School Diploma (or GED)
- Excellent verbal and written communication skills
- Comfortable speaking with customers by phone and in person
- Strong attention to detail and organizational skills
- Fast learner with a customer-first attitude
- Dependable, professional, and committed to providing exceptional service