Caroline Delgado
Boynton Beach,Florida
Summary
Detail-oriented retail speacialist with strong communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Retail Execution Specialist
BODYARMOR
12.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Utilizing marketing and advertising skills to increase brand sales.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Server
American Social
05.2023 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Social Media Influencer
Self Employed
03.2018 - Current
- Created, curated and managed published content for feed and stories across social media channels.
- Produced relevant product content to reach target customers.
- Monitored and built social media following by maintaining solid online presence via community engagement.
- Established credibility on social media and persuaded others by virtue of authenticity and reach.
- Maintained social media accounts by keeping content engaging, fresh, educational and entertaining
Brand Ambassador
Baybes LLC
04.2022 - 05.2024
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Educated trade and distributor partners regarding brand benefits, products and services.
- Increased sales by effectively communicating product benefits.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Server
First Watch
01.2023 - 03.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Server
Elisabetta's Ristorante
05.2022 - 12.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs
Education
Bachelor of Arts - Communications And Multimedia Studies
Florida Atlantic University
Skills
- P>Business administration
- P>Social media expertise
- P>Branding
- P>Hospitality service
- P>Organization and Time Management
- P>Communication skills
Timeline
Retail Execution Specialist
BODYARMOR
12.2023 - Current
Server
American Social
05.2023 - Current
Server
First Watch
01.2023 - 03.2023
Server
Elisabetta's Ristorante
05.2022 - 12.2022
Brand Ambassador
Baybes LLC
04.2022 - 05.2024
Social Media Influencer
Self Employed
03.2018 - Current
Bachelor of Arts - Communications And Multimedia Studies
Florida Atlantic University
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