Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Timeline
Generic

Caroline Duncan

Saint Augustine,FL

Summary

Housekeeper maintaining 10+ guest rooms per shift through deep cleaning, furniture moves, and shift-start room preparation. Keeps supplies organized, reports equipment and product needs in advance, and completes cleaning tasks on schedule to support smooth room turnover. Applies sanitizing techniques and ergonomics and safety training to reduce cross-contamination risk and protect work pace.

Overview

17
17
years of professional experience

Work History

Housekeeper

Lilac At Bayview
Saint Augustine, FL
02.2023 - 10.2026
  • Completed 20 daily room deep cleans to keep guest spaces ready for inspection.
  • Moved furniture carefully to access hard-to-reach areas during deep cleaning.
  • Reported equipment and supply needs early to prevent delays in housekeeping tasks.
  • Kept work carts stocked with supplies for smooth daily room turnover.

Housekeeping and Laundry Attendant

Casa Monica Resort And Spa
Saint Augustine, FL
02.2017 - 07.2023
  • Maintained guest rooms cleaned daily 10 through vacuuming, dusting, and spot cleaning.
  • Made guest beds and replaced linens and towels to keep rooms orderly and guest-ready.
  • Performed thorough dusting and spot cleaning to maintain a polished appearance across assigned spaces.
  • Handled laundry operations by sorting, replenishing, and preparing clean linens for timely room service.

Housekeeping

Castillo Real Resort
Saint Augustine, FL
01.2011 - 12.2016
  • Completed cleaning duties on schedule to maintain consistent room readiness and guest-facing standards.
  • Performed deep cleaning of guest areas to keep rooms orderly, sanitary, and ready for turnover.
  • Maintained mopping and restroom sanitation to support a clean, safe environment for guests and staff.

Housekeeping Room Attendant

The Plaza Hotel And Suites In
Daytona Beach, FL
04.2010 - 10.2010
  • Kept storage areas organized and well-stocked to support efficient housekeeping supply access.
  • Maintained a professional appearance through proper uniforms and consistent personal hygiene standards.
  • Supported a clean, guest-ready environment through reliable attention to detail across assigned rooms.

Education

Degree - Business

Herbert Morrison Technical
Jamaica
07-1989

Skills

Deep cleaning

Linen replenishment

Dusting

Mopping floors

Sanitizing and cleaning restrooms

Room inspection

Laundry operations

Supply inventory control

Chemical safety procedures

Housekeeping schedule coordination

Laundry sorting

Laundry stain treatment

Housekeeping cart stocking

Biohazard cleanup

Infection prevention procedures

Incident documentation

Personal Information

Title: Hello

Awards

Employee of the month at casa monica resort and spa may 2022, Hard work paid off

Timeline

Housekeeper

Lilac At Bayview
02.2023 - 10.2026

Housekeeping and Laundry Attendant

Casa Monica Resort And Spa
02.2017 - 07.2023

Housekeeping

Castillo Real Resort
01.2011 - 12.2016

Housekeeping Room Attendant

The Plaza Hotel And Suites In
04.2010 - 10.2010

Degree - Business

Herbert Morrison Technical