Caroline Elliott
Jacksonville,OR
Summary
Experienced supervisor, able to oversee and train teams with different backgrounds and skill levels. Can adapt to intense situations, accommodate customer complaints, and work around understaffing and/or schedule changes. Able to thoroughly learn all skills needed to open, close, and manage multiple departments and can act as the lone and head manager of multiple stores. Can handle and provide care and cleaning for multiple species of animals across all behavioral tendencies (ie. aggressive, skittish). Can record and monitor the health of sick animals and practice appropriate sanitization and quarantine protocols. Is willing and eager to learn any new skills required, prioritizes adaptation and progress.
Overview
3
3
years of professional experience
Work History
Person in Charge
Ray's Food Place
06.2022 - Current
- Handled money through sales, loans, and balancing safes.
- Kept track of inventory and ordering for multiple departments.
- Responded to and resolved customer complaints.
- Created and altered employee scheduling as needed.
- Managed correspondence between managers and departments through emails, video calls, phone calls, etc.
- Key handler for multiple buildings and offices.
- Acted as opening and closing manager.
- Collected, interpreted, and entered data into organized software files.
- Filled in temporarily for higher positions.
- Managed multiple departments, including bakery/deli, meat, and grocery departments.
- Maintained strong leadership to guide the team in a functional and organized direction.
- Followed proper protocol in emergency situations.
- Understood and followed laws related to food service, alcohol consumption, and sales.
Volunteer
Southern Oregon Humane Society
09.2022 - 02.2023
- Maintained an organized, clean environment for various types of animals.
- Handled animals with injuries as well as quarantined individuals without furthering injury or spreading infection.
- Administered and measured medications for animals.
- Continuously monitored the health of sick animals (taking stool samples, tracking energy levels, food consumption, etc).
- Helped keep visitors positively engaged with the animals to increase the experience and likelihood of adoption.
- Adapted to animals' specific needs and behaviors.
- Practiced proper sanitization practices.
- Ensured the physical and mental comfort of the animals, including having clean and full food, water, and bedding.
Volunteer
Saving Grace Animal Rescue, Inc.
07.2021 - 08.2021
- Processed, organized and conducted inventory of various donated goods.
- Answered phone calls and replied to inquiries or directed caller to appropriate personnel.
- Ensured animals received high-quality, appropriate care, including medicine, feeding, cleaning, and grooming.
- Maintained cleanliness and appearance of animal-occupied areas.
- Helped visitors have a safe and enjoyable experience with minimal stress to both the animals and visitor.
Cashier
Ray's Food Place
11.2021 - 06.2022
- Greeted customers and maintained friendly, conversational atmosphere.
- Worked as opening and closing cashier.
- Handled money (cash, check, credit, EBT) through sales and operating a cash register.
- Worked a flexible schedule and took on extra shifts as needed for the workplace.
- Understood pertinent information related to the store to help guide and answer questions for customers.
- Maintained a clean, organized environment through sweeping, mopping, facing, vacuuming, etc.
- Encouraged sales and joining rewards programs.
- Stocked and rotated inventory.
- Built relationships with customers to encourage repeat business.
- Worked within multiple departments, including bakery/deli, meat, and grocery.
Education
Bachelor of Science - Biology
Southern Oregon University
Ashland, OR09.2025
High School Diploma -
Baker Early College
Baker City, OR04.2022
Skills
- Effective leadership
- Animal handling, care, administering/dosing medication
- Working independently or with a team
- Customer service
- Managing and ordering inventory
- Handling money
- Minimizing stressful and/or emergency situations
- Managing multiple departments
- Cleaning, organizing, sanitizing
Timeline
Volunteer
Southern Oregon Humane Society
09.2022 - 02.2023
Person in Charge
Ray's Food Place
06.2022 - Current
Cashier
Ray's Food Place
11.2021 - 06.2022
Volunteer
Saving Grace Animal Rescue, Inc.
07.2021 - 08.2021
Bachelor of Science - Biology
Southern Oregon University
High School Diploma -
Baker Early College
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