Caroline Ferzoco
MSN, RN, CCRN
Boston,MA
Summary
Motivated nurse leader with extensive educational and managerial experience in a major academic medical center. Dedicated nursing professional development practitioner, passionate in seeking out opportunities to develop innovative solutions to supporting the complex educational needs of nurses.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Professional Development Manager
Brigham & Women's Hospital
10.2022 - Current
- Manage orientations and onboarding for central float pool new hires and organize movement through different phases of orientation by collaborating with inpatient nurse leaders.
- Develop curriculum and content for various programs while utilizing diverse training methods to optimize needs of adult learners.
- Maintain supervisory duties with direct-report clinical educator including monthly 1:1 meetings, mentoring and collaboration on education initiatives.
- Support Department of Nursing by serving as faculty for several educational offerings including ACLS, BLS and simulation-based course focused on psychological safety and well-being.
Emergency Response Committee Tri-Chair
Brigham & Women's Hospital
10.2022 - Current
- Plan and participate in monthly meetings in accordance with governing documents.
- Maintain robust knowledge of current issues in practice, and new trends related to environment of care, technology, and supplies.
- Participate in critical case reviews in collaboration with Department of Quality and Risk as clinical expert in emergency response care.
- Coordinate committee-related activities such as small-working groups for problem management and policy revision and update.
Procedural Sedation Instructor
Brigham & Women's Hospital
09.2020 - Current
- Conduct bi-monthly procedural sedation classes for staff nurses and new critical care nurse interns.
- Serve as subject matter expert and provide at-the-elbow support to staff assisting with procedural sedation.
- Remain current on most up to date literature and evidence-based practices related to procedural sedation.
Clinical Nurse Educator
Brigham & Women's Hospital
09.2020 - 10.2022
- Contributed educational and clinical expertise to intermediate, intensive care, and PCA float pool staff and IV therapy team.
- Participated in quality improvement initiatives and supports improvement efforts by providing education on new initiatives.
- Facilitated educational offerings including new policies, procedures, equipment, products and initiatives in classroom, laboratory, patient care area and virtual settings.
- Directly cared for patients at least 8 hours each month to maintain currency on clinical techniques.
Adjunct Nursing Simulation Instructor
Simmons University
09.2018 - 09.2022
- Managed and operated high-fidelity simulation technology.
- Collaborated with manufacturer to implement preservation measures and troubleshooting of simulation equipment and manikins.
- Provided small-group instruction in simulation setting employing scenarios related to all nursing course curriculum.
- Led structured debriefings to highlight key concepts and learning objectives to participants.
- Coached underperforming students to help meet clinical objectives and provided one on one instruction if needed.
- Conducted mock codes with arrhythmia simulator and Zoll defibrillator.
COVID-19 Resource Nurse
Brigham & Women's Hospital
12.2020 - 02.2021
- Acted as resource to nursing staff during COVID-19 pandemic.
- Assisted with “in real time” training of nurses on PPE allocation, don/doffing, swabbing and testing, and rapidly changing protocols due to pandemic circumstances.
STAT/Code Nurse
Brigham & Women's Hospital
09.2018 - 09.2020
- Responded promptly as lead critical care nurse to complex medical emergencies, including care of coding patient, care of hemodynamically unstable patient, and care of bleeding patient.
- Assumed role of code nurse and facilitate best practices in ACLS across the care team.
- Acted as support and resource to stepdown units in performing various nursing skills, facilitating patient transfers to higher-level of care, and traveling with unstable patient.
Intensive Care Float Pool Staff Nurse
Brigham & Women's Hospital
06.2018 - 09.2020
- Provided critical care in all intensive care units, including medical, surgical, cardiac, thoracic and neurological units.
- Maintained robust knowledge of all medical/surgical populations and provide care on all medicine, surgical, oncology, cardiac, and neurology units including patients in ED and PACU.
- Recovered patients from anesthesia including airway and pain management.
- Maintained rigorous knowledge of hospital policies and protocols in order to provide most up-to-date, safe and efficient patient care.
- Collaborated with medical providers and other patient care staff to ensure quality patient care.
Medical Intensive Care Unit Staff Nurse
Brigham's & Women's Hospital
01.2018 - 06.2018
- Served in a six month temporary position in medical intensive care unit as a divisional critical care nurse.
- Delivered age-appropriate medical care for adult, adolescent and geriatric ICU patients.
- Explained health care issues and ramifications to critically ill patients and their families to promote informed medical care choices.
Cardiac Surgery Intensive Care Staff Nurse
Cardiac Surgery Intensive, Brigham & Women's Hospital
03.2017 - 01.2018
- Provided critical care to cardiac surgery patients in cardiac surgery intensive care unit.
- Provided careful monitoring of hemodynamics using multiple intravenous drips and central venous monitoring.
Orthopedic Surgery & Trauma Staff Nurse
Brigham & Women's Hospital
09.2013 - 03.2017
- Provided medical/surgical postoperative care to orthopedic surgical and trauma patients.
- Developed and implemented individual plans of care in collaboration with patient care team to promote patient and family centered care.
- Provided patient/family education on postoperative care, mobility precautions and medications.
Education
M.S.N - Nursing Education
Framingham State University
Framingham, MA 09.2016 - 2018.05
B.S.N -
Simmons University
Boston, MA 09.2009 - 2013.05
Skills
- Staff Development Systems: HealthStream, Vizient, Relias Learning
- Electronic Heath Record Systems: Epic eCare
- Quality Improvement Systems: Qualaris, Tableau Analytics
- Word Processing: Mac OS, Windows OS
Certification
CCRN Certification
Professional Presentations
"Responding to Workplace Violence and Incivility: Using Simulation to Advocate for Culture Change"
January 2024 San Diego, CA
Conference Presentation: IMSH 2024 Society of Simulation in Healthcare
"Sleep Hygiene Support for Nurses on Off-Shifts"
March 2024, Boston MA
Poster Presentation: Nora McDonough Nurse Residency Program Cohort 17
"Using High Fidelity Simulation to Mitigate Workplace Violence and Incivility"
May 2024 Boston, MA
Poster Presentation: 2024 Estrellita & Yousef Karsh Nursing Scholars Day
Affiliations
American Association for Critical Care Nurses
Society for Simulation in Healthcare
American Nurses Association
American Heart Association
Timeline
Professional Development Manager
Brigham & Women's Hospital
10.2022 - Current
Emergency Response Committee Tri-Chair
Brigham & Women's Hospital
10.2022 - Current
NICHE Geriatric Resource Nurse Certification
07-2022
ACLS/BLS Instructor Certification
03-2021
COVID-19 Resource Nurse
Brigham & Women's Hospital
12.2020 - 02.2021
Procedural Sedation Instructor
Brigham & Women's Hospital
09.2020 - Current
Stop the Bleed Instructor Certification
09-2020
Clinical Nurse Educator
Brigham & Women's Hospital
09.2020 - 10.2022
CCRN Certification
01-2019
Adjunct Nursing Simulation Instructor
Simmons University
09.2018 - 09.2022
STAT/Code Nurse
Brigham & Women's Hospital
09.2018 - 09.2020
Intensive Care Float Pool Staff Nurse
Brigham & Women's Hospital
06.2018 - 09.2020
Medical Intensive Care Unit Staff Nurse
Brigham's & Women's Hospital
01.2018 - 06.2018
Cardiac Surgery Intensive Care Staff Nurse
Cardiac Surgery Intensive, Brigham & Women's Hospital
03.2017 - 01.2018
M.S.N - Nursing Education
Framingham State University
09.2016 - 2018.05
Orthopedic Surgery & Trauma Staff Nurse
Brigham & Women's Hospital
09.2013 - 03.2017
B.S.N -
Simmons University
09.2009 - 2013.05
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