Overview
Work History
Education
Skills
Availability
Timeline
Generic

Caroline Gagliardi

Wilmington,NC

Overview

2
2
years of professional experience

Work History

Hostess

Tower 7
08.2022 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Crew Leader

Brusters Ice Cream
08.2021 - 09.2022
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Monitored team members to verify work quality and address concerns.

Education

Associate of Science -

Cape Fear Community College
Wilmington, NC
06.2025

Standard

John T Hoggard High School
Wilmington, NC
06.2024

Skills

  • Guest Accommodations
  • Dining Reservations
  • Product Knowledge
  • Cleaning and Sanitation

Availability

Anytime Thursday- Sunday

If other hours are needed I can accommodate 

Timeline

Hostess

Tower 7
08.2022 - Current

Crew Leader

Brusters Ice Cream
08.2021 - 09.2022

Associate of Science -

Cape Fear Community College

Standard

John T Hoggard High School

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Caroline Gagliardi