Caroline Godsey
Charlotte,NC
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Orangetheory
Charlotte, NC
11.2023 - Current
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Hostess/Server
Brush Creek Ranch and Spa
Saratoga, WY
06.2023 - Current
- Preset sections and tables before service started.
- Escorted guests to proper tables or offered open seating options in bar and patio areas.
- Remembered each guest and specific details about them to make their stay more enjoyable.
- Followed Forbs Five-Star standards throughout each service
- Assisted with clearing and resting table.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Observed guest needs throughout dining experience, driving high-quality service.
Psychometrist
Carolina Neuroservices
Charlotte, NC
10.2022 - 03.2023
- Completed neurological testing on patients of all ages.
- Managed multiple data sets and input data into software programs.
- Managed multiple case files at one time.
- Assisted with research project.
- Assisted front desk with filing, paperwork, and administration work
- Provided comprehensive feedback to clients on their assessment results.
- Maintained accurate records of client data, including test results and progress notes.
- Administered neuropsychological assessments such as WAIS-IV, WMS-IV, MMPI, and other assessment tools in a clinical setting.
Hostess/Server
Midwood Smokehouse
Charlotte, NC
09.2019 - 02.2022
- Greeted and accommodated guests, building positive experience from first interaction.
- Cultivated warm relationships with regular customers.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Used slow periods to restock, ice, sauces, plates.
- Busses and reset tables to keep the dining room and work areas clean.
- Presented menus to patrons promptly after seating.
- Answered questions about menu items, making recommendations upon request.
- Quickly and clearly communicated needs to the kitchen staff.
- Took wait times and to-go orders by phone, answered guest questions, and informed accurate wait times.
Nanny
The Letteer Family
Concord, NC
06.2019 - 08.2019
- Assisted child in dressing appropriately for the day's activities.
- Supported child in play activities, meals, snacks, and hygiene.
- Balanced play time and limited screen time.
- Assisted with light housekeeping duties and running errands.
- Bathed, dressed, and helped with teeth-brushing as a part of bedtime preparation.
- Prepared breakfast, lunch, and dinner for child.
- Organized and cleaned home after activities.
Part-time Nanny
The John Family
Charlotte, NC
05.2016 - 08.2018
- Assisted child in dressing appropriately for the day's activities.
- Supported children in play activities, meals, snacks, and hygiene.
- Balanced play time and limited screen time.
- Provided safe and reliable transportation for children to and from activities, appointments, and school events.
- Assisted with light housekeeping duties and running errands.
- Prepared breakfast and lunch for children.
- Organized and cleaned home after activities.
- Developed meaningful relationships with each child by engaging in conversations about their interests and hobbies.
- Monitored children's behavior to notify parents of health or well-being irregularities.
Barn Hand-Part Time Volunteer
Hinds Feet Farm
Huntersville, NC
05.2017 - 08.2017
- Groomed the four horses and the two miniature donkeys.
- Helped with weekly lessons, made sure horses were in their stalls prior, and equipment was ready for lessons.
- Cleaned water troughs in pastures on day lessons were not taking place.
- Attended to animals by monitoring food and water supplies.
- Mucked and maintained horse stalls to promote stable upkeep and health of horses.
- Provided daily care for horses such as grooming, feeding, exercising and monitoring their wellbeing.
- Distributed grain, hay and water to provide for well-being of animals.
Education
Bachelor of Arts in Psychology - Psychology
Sewanee: The University of The South
Sewanee, TN05.2019
Skills
- Multitasking
- Communication
- Active Listening
- Critical Thinking
- Rapport Building
- Patient Records Management
- Psychological Assessment
- Behavior Observation
- Statistical Analysis
- Clerical Functions
- Adaptable and Flexible
- Customer Service
- Empathy
- Organization
- Guest Satisfaction
- High-Volume Dining
Languages
EAGALA Equine Specialist Certification, 03/2018, 03/2022
Accomplishments
- Order of the Gowns which showcases academic excellence of students.
Languages
French
Limited
German
Limited
Certification
- EAGALA Equine Specialist Certification March of 2018-March 2022
References
References available upon request.
Timeline
Sales Associate
Orangetheory
11.2023 - Current
Hostess/Server
Brush Creek Ranch and Spa
06.2023 - Current
Psychometrist
Carolina Neuroservices
10.2022 - 03.2023
Hostess/Server
Midwood Smokehouse
09.2019 - 02.2022
Nanny
The Letteer Family
06.2019 - 08.2019
Barn Hand-Part Time Volunteer
Hinds Feet Farm
05.2017 - 08.2017
Part-time Nanny
The John Family
05.2016 - 08.2018
Bachelor of Arts in Psychology - Psychology
Sewanee: The University of The South
Similar Profiles
Nura NejadNura Nejad
Sales Associate at OrangetheorySales Associate at Orangetheory
Derek JohnsonDerek Johnson
Sr. Director of Technology at OrangetheorySr. Director of Technology at Orangetheory
Caroline J. AgnewCaroline J. Agnew
Sales Associate at OrangetheorySales Associate at Orangetheory
MELISSA RUIZMELISSA RUIZ
Head Coach at OrangetheoryHead Coach at Orangetheory
Sofia JanowiczSofia Janowicz
Barista at Starbucks, Harris TeeterBarista at Starbucks, Harris Teeter