Overview
Work History
Education
Skills
Timeline
Generic
Caroline Gray

Caroline Gray

Atlanta,GA

Overview

5
5
years of professional experience

Work History

Fitness Assistant Manager

Ansley Golf Club
Atlanta, GA
04.2025 - 07.2025
  • Ensured cleanliness and organization of fitness areas and equipment to enhance member experience.
  • Coordinated fitness class schedules and managed member registrations to optimize member participation.
  • Assisted members with fitness equipment and provided proper usage instructions.
  • Participated in staff training sessions to improve customer service skills.
  • Engaged with members to create a welcoming and motivating environment that encouraged regular attendance.
  • Greeted and assisted guests entering the facility to provide general information and answer questions.
  • Responded promptly to customer inquiries via phone or email.
  • Developed training materials for new employee onboarding processes.

Front Desk Receptionist

Blalock Lakes
Newnan, Georgia
08.2022 - 12.2024
  • Managed cash transactions accurately, balancing register at end of each shift to ensure financial accountability.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Greeted customers warmly and made them feel welcome.
  • Monitored office supplies inventory, ordered replenishments, and verified deliveries to maintain operational efficiency.
  • Answered incoming calls, directed to appropriate personnel, and took messages to facilitate effective communication.
  • Responded to customer inquiries via phone, email, and in person.

Pool Attendant

Blalock Lakes
Newman , GA
05.2020 - 08.2022
  • Inspected equipment regularly to ensure proper functioning.
  • Greeted customers upon arrival at the pool area.
  • Checked passes for admission into the facility.
  • Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
  • Ensured safety of guests by enforcing all safety policies and practices.
  • Conducted daily maintenance of the pool such as cleaning, skimming, and testing water chemistry.

Education

Pre-Law

Southern Methodist University
Dallas, TX
05-2029

High School Diploma -

The Lovett School
Atlanta, GA
05-2025

Skills

  • Office Organization
  • Front Office Management
  • Appointment confirmation
  • Guest Relations
  • Call Routing
  • Customer Service
  • Meeting Scheduling
  • Time Management
  • Complex Problem-Solving
  • Work Prioritization
  • Conflict Management
  • Customer service
  • Team collaboration
  • Time management
  • Office administration
  • Housekeeping
  • Multitasking capacity
  • Reliability
  • Adaptability
  • Child monitoring

Timeline

Fitness Assistant Manager

Ansley Golf Club
04.2025 - 07.2025

Front Desk Receptionist

Blalock Lakes
08.2022 - 12.2024

Pool Attendant

Blalock Lakes
05.2020 - 08.2022

Pre-Law

Southern Methodist University

High School Diploma -

The Lovett School
Caroline Gray