Caroline Green
Nashville,TN
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Bruin Engagement Center
Belmont University
09.2021 - 12.2022
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Completed appropriate paperwork for donations.
- Increase annual giving participation from the alumni, parents, and friends of BU.
- Foster a stronger relationship between current students and the greater BU community.
- Collect updated contact information and alumni engagement preferences.
- Share information about campus and academic programs, as well as today's student experience.
Children's Ministry Intern
St. Paul United Methodist Church
05.2021 - 07.2022
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Assisted in coordinating and facilitating annual summer camp and VBS
Education
Bachelor of Arts - Commercial Music
Belmont University
Nashville, TN05.2024
Skills
- Data Entry
- High Customer Service Standards Adherence
- Sales Expertise
- Call Center Operations
- Professional Telephone Manner
- Donor Relationships Management
- Productivity Performance
- Organizational Fundraising
- Maintaining Detailed Records
- Resolving Customer Issues
Timeline
Bruin Engagement Center
Belmont University
09.2021 - 12.2022
Children's Ministry Intern
St. Paul United Methodist Church
05.2021 - 07.2022
Bachelor of Arts - Commercial Music
Belmont University
Similar Profiles
Will WhitesellWill Whitesell
Commercial Music/Music Business Curriculum at Belmont UniversityCommercial Music/Music Business Curriculum at Belmont University
Charles MarksCharles Marks
Sports Performance Intern at Belmont UniversitySports Performance Intern at Belmont University
Emily AndersonEmily Anderson
Adjunct Professor at Belmont UniversityAdjunct Professor at Belmont University