Caroline Harris

• Directed daily operations, ensuring compliance with health and safety regulations.
• Implemented staff training programs to enhance team performance and service quality.
• Developed strategies to improve customer satisfaction and loyalty through targeted initiatives.
• Analyzed sales data to optimize inventory management and reduce waste effectively.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

• Established budgeting processes to control expenses and maximize profitability across locations.
• Led recruitment efforts, building a skilled workforce aligned with company values and standards.
• Fostered a positive work environment to enhance employee engagement and retention rates.
• Collaborated with marketing teams to design promotional campaigns that increased foot traffic and sales.

I was a Cashier here at wendys before i became a manager...

• Ensured cleanliness and organization of guest rooms, adhering to Omni Hotels & Resorts standards.
• Conducted thorough inspections of completed rooms for quality assurance and attention to detail.
• Collaborated with housekeeping team to optimize workflow and enhance efficiency in room turnover.