CAROLINE JAMALEDDINE
Staten Island,NY
Summary
A dynamic, proactive and highly motivated self starter seeking Sales Management career opportunity where i can utilize my excellent sales and customer service capabilities. My work history reflects strong problem-solving and leadership skills, with a proven track record as reliable and adaptable Sale Manager that achieves all sale goals and performances.
Overview
11
11
years of professional experience
Work History
ASSISTANT Sale Manager
ADORE ME
01.2023 - 06.2023
- Interacted well with customers to build connections and nurture relationships.
- Organize team building and charity events for the store
- Assist with hiring process and interview potential future employees
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
- Maintain flexible work schedule -open and close store regularly.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Strengthened performance by applying excellent program and project leadership skills.
- Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data (KPI METRIS)
- Monitored key performance metrics to identify areas for improvement.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Built relationships with customers and community to establish long-term business growth.
KEYHOLDER
ADORE ME
10.2021 - 01.2023
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Streamlined store operations by assisting with inventory management, merchandising, and restocking.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Assisted with staff training initiatives, ensuring new hires were well-equipped for success in their roles.
- Demonstrated leadership skills in absence of manager; supervised staff members and delegated tasks effectively.
- Collaborated with store management to develop strategies for improving overall store performance.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Contributed to the attainment of sales goals by consistently meeting or exceeding individual targets.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Lead by example - received Top Seller award in 2022 for exceptional sales performance and acknowledged by peers for outstanding leadership
Sales Floor Team Member/Trainer
TARGET
09.2012 - 02.2020
- Recipient of numerous store MVP awards in recognition of outstanding customer service
- Identified customer needs and provided quality assistance recommending products
- Provided store product information for customers over the phone
- Oversaw and directed staff; delegated assignments and monitored performance; engaged in job coaching and mentoring for new employees
- Prepared sales floor and made sure all merchandise was displayed properly
- Actively participated in numerous charity and fundraising events.
Education
Associate of Arts - Business Administration And Management
CUNY College of Staten Island
Staten Island, NYHigh School Diploma -
TOTTENVILLE HIGH SCHOOL
Staten Island, NY06.2011
Skills
- Goals and performance
- Team building and development
- Staff Management
- Sales Coaching
- Customer Service
- Operations Management
City
Staten Island
State
NY
Zip
10312
Street
66 Woods of Arden Road
References
REFERENCES FURNISHED UPON REQUEST
Timeline
ASSISTANT Sale Manager
ADORE ME
01.2023 - 06.2023
KEYHOLDER
ADORE ME
10.2021 - 01.2023
Sales Floor Team Member/Trainer
TARGET
09.2012 - 02.2020
Associate of Arts - Business Administration And Management
CUNY College of Staten Island
High School Diploma -
TOTTENVILLE HIGH SCHOOL
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