Caroline Johnston

• Created detailed presentations showcasing product offerings to potential clients, securing numerous lucrative contracts.
• Implemented strategic plans to achieve ambitious sales targets, consistently meeting or exceeding expectations.
• Provided exceptional customer service by actively listening to client needs and offering personalized solutions tailored to their specific requirements.
• Enhanced revenue growth through consistent up-selling and cross-selling of products and services to existing clients.
• Managed high-profile accounts with precision, ensuring timely delivery of services and prompt resolution of any issues.

• Delivered impactful outcomes for school districts with over 8,500 students in Texas.

• Built end-user and partner relationships through operational efficiency, pipeline.

hygiene, and leveraging internal resources

Increased territory coverage and consistently surpassed quotas through strategic pricing.

sales development strategies

• Engaged sales teams (server + PC) to drive collaborative efforts across the

compute continuum

• Created data center trainings and wrote/hosted role plays for PC teams which

led to PC sales teams hitting their data center gate

• Managed both retention and acquisition accounts in the South-East territory

Cultivated partnerships with regional channel partners to expand Lenovo's market presence.

ISG footprint

• Exceeded quota of $16 million by 160%

• Diligently investigated complex customer related issues by answering challenging

questions and proposing long-term solutions.

• Implemented backup and disaster recovery solutions to safeguard critical client information.
• Managed over 80 accounts in the Atlanta/Macon area and achieved positive portfolio growth by bringing on new clients and cross-selling into different service lines (offsite document storage, scanning, shredding, backup, and disaster recovery).
• Cultivated strategic business partnerships through direct client interaction.
• Excelled in finding new opportunities by networking and working with partners to get creative while exceeding quota in each line of business on a monthly basis.

• Conducted meetings with customers face-to-face to provide consultative support as a value-added partner.
• Implemented and launched IT infrastructure systems encompassing hardware and software.
• Worked closely with the channel partners to generate new leads, selling over 600 product lines covering all aspects of the IT network.
• Managed a portfolio of 15 accounts totaling over $5M revenue
• Meet and exceeded sales goals- 145% in 2016 on a plan of $400,000 in margin totalling $580,000

• Grew new business by discovering clients' needs, aligning resources, and implementing fit solutions.
• Developed strong customer relationships through excellent service, support, and follow-through
• Used relationships with partners in order to grow my book of business and find creative ways to sell
• Was responsible for bringing on 12 new buying accounts in my first year - exceeded this goal by 18 totalling 30 total buying accounts by the end of 2015
• Managed a portfolio of 30 accounts totaling over $3M revenue
• Meet and exceeded sales goals- 105% in 2015 on a plan of $200,000 in margin totalling $210,000