Caroline Jones
Baltimore,MD
Summary
Enthusiastic and reliable server successful providing friendly, high-quality customer service to guests in restaurant settings.
Overview
4
4
years of professional experience
Work History
Server
Gardens & Grounds Bistro
05.2021 - 08.2023
- Improved customer satisfaction by promptly addressing their needs and delivering personalized service.
- Boosted sales through effective upselling techniques and extensive knowledge of menu items and specials.
- Delivered attentive service during peak periods, ensuring efficiency while still focusing on detail.
- Cultivated strong relationships with regular customers resulting in repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Utilized POS system to efficiently place orders and manage bills.
- Established a positive tone for the entire dining experience at the initial point of contact with guests.
- Ensured a clean and orderly dining area, contributing to an enjoyable guest experience.
Produce Stand Cashier
Guy Tamberino
11.2019 - 08.2020
- Enhanced customer satisfaction by offering prompt and informed assistance.
- Improved product quality through regular inspections and rotation of fresh fruits and vegetables.
- Maintained a well-organized produce stand by promptly removing damaged or expired items, sanitizing surfaces, and replenishing shelves.
- Boosted sales through visually appealing displays that highlighted seasonal fruits and vegetables.
- Managed opening and closing procedures.
- Operated POS system to facilitate cash and credit transactions.
Education
Creative Advertising And French
University of Miami
06.2026
High School Diploma -
Roland Park Country School
Baltimore, MD06.2022
Skills
- Guest Engagement
- Order Management
- Daily Specials Memorization
- Barista Training
- Positive and Friendly Attitude
- Excellent multi-tasking abilities
Languages
French
Professional Working
Software
Microsoft Word
Microsoft Powerpoint
Canva
Timeline
Server
Gardens & Grounds Bistro
05.2021 - 08.2023
Produce Stand Cashier
Guy Tamberino
11.2019 - 08.2020
Creative Advertising And French
University of Miami
High School Diploma -
Roland Park Country School