Summary
Overview
Work History
Skills
Education
Certification
Timeline
Generic

Caroline Kelly

Brooklyn,NY

Summary

Insert Title here learning and development specialist? Elevator Pitch An experienced educational professional with ten years of demonstrated success in program implementation and instructional design supporting teaching and learning; entrepreneurial and committed to educational innovation and equity. Proven ability to combine vision, ingenuity blah blah with well developed project management and leadership to support blah blah efforts positioning organizations and products for success

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Client Training Specialist

DealCloud By Intapp
06.2021 - Current

Drope client adoption across DealCloud's top enterprise clients through the design and implementation of customized training programs. Implemented comprehensive training programs Market-leading customer relationship software platform for deal sourcing and pipeline management for financial services, Include paragraph here that describes roles and responsibilities


  • Example: improvements lead to a 33% increase in productivity for sales team which translate sto x amount of incremental revenue
  • Developed Training Managed Services to expand services to our client and increase revenue
  • Mentored new Intapp hires on industry knowledge and product offerings through frequent live web workshos
  • Drove the training and change management program to onboard over 800 Intapp employees to a new internal CRM tool


Client Training Specialist

11.2019 - 06.2021
  • Cultivated relationships with existing clients to tailor learning schemas to verticals supported by the SaaS platform
  • Designed and delivered over 400 in-person and virtual training workshops to over 120 clients leading to higher user engagement levels and optimized software enablement
  • Utilized after-course surveys to iterate instructional offerings, receiving an average customer survey score of 9/10

Independent Educational Consultant

Self
01.2021 - Current
  • Founded an instructional coaching program using mobile technology to develop professional development programs in rural schools in Tanzania
  • Evaluated programs in teachers colleges and universities in Tanzania through site visits with school leadership and education ministers
  • Prepared a proposal for a new teachers college in Tanzania with an innovative program emphasizing new teacher training, teacher professional development, and school leadership training
  • Tanzania Education Corporation (TEC)
  • TEC supports schools in rural Tanzania to provide top-tier education to over 1,200 students

Curriculum Director

02.2015 - Current
  • Evaluated best practices at the Khan Lab School in Mountain View, CA to develop a PBL research paper
  • Co-founded the PBL Program at Tumaini Senior Secondary School (TSS), a STEM school in Tanzania ranked in the top 1% of schools nationwide
  • Designed and implemented nine PBL courses, curricula, and lesson plans, accessed by over 500 students

Program Director

01.2014 - 02.2015
  • Developed the TEC volunteer program and managed Tumaini Junior School’s first volunteers and volunteer projects
  • Introduced blended learning with KA Lite, a repository of Khan Academy videos and modules for offline settings

Uncommon Schools
07.2015 - 07.2019
  • High-achieving, urban public school network, preparing students from low-income communities to graduate from college
  • Instructional Coach, Leadership Team
  • Strategically identified opportunities to improve school culture and performance data through analysis of weekly and quarterly assessments as well as classroom observations
  • Designed materials and facilitated professional development workshops targeted to improve teacher performance
  • Lead Secondary English Language Arts Teacher
  • Designed and executed personalized, data-driven learning plans for 85, seventh-grade students
  • 1 teacher for highest percentage literacy growth in one quarter at 12.4% (2018 data)
  • Drove 22% of students with specialized learning needs to mastery in one semester with individualized education plans
  • Action Civics Mentor
  • Partnered with Generation Citizen to facilitate an innovative, student-driven civics course, in which eighth graders collaborated with the NY housing authority and residents to address sanitation issues at a citywide conference

School Director and English Teacher

Mungere Secondary School, Wa
01.2013 - 01.2014
  • Secondary school in the rural community of Mungere, TZ, committed to affordability, accessibility, and gender equality, Created school policies and schedule while managing the school's finances for its first year of operation
  • Developed curriculum, designed materials, and executed lessons for Form 1 & 2 English and Civics

Skills

  • Program Design and Implementation
  • Curriculum Development
  • Instructional Coaching
  • Instructional Design
  • Learning Innovation
  • Workshop & Webinar Facilitation
  • Change Management Consulting
  • Technical Training
  • Qualitative & Quantitative Research

Education

  

Relay Graduate School of Education

Master of Arts in Teaching (MAT)  

New York, NY, June 2017


Bucknell University

Bachelor of Arts, Political Science  

Lewisburg, PA, May 2012


Certification

NY Professional Teaching Certificate: Generalist in Middle Childhood Education (Grades 5-9)


Certificate to Teach English as a Foreign Language

TEFL Institute


Platform Manager Certification

DealCloud, by Intapp


Timeline

Senior Client Training Specialist

DealCloud By Intapp
06.2021 - Current

Independent Educational Consultant

Self
01.2021 - Current

Client Training Specialist

11.2019 - 06.2021

Uncommon Schools
07.2015 - 07.2019

Curriculum Director

02.2015 - Current

Program Director

01.2014 - 02.2015

School Director and English Teacher

Mungere Secondary School, Wa
01.2013 - 01.2014
Caroline Kelly