Caroline Kinnaman
Grand Junction,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cast Member
Walt Disney Company
06.2021 - 12.2023
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Developed strong relationships with team members across departments, promoting open communication channels that led to improved collaboration efforts.
Assistant Manager and Treatment Coordinator
Smart Smile Dentistry
10.2020 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Research Assistant
Brigham Young University, Neuroscience Department
08.2016 - 01.2019
- Performed statistical, qualitative, and quantitative analysis.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Emergency Room Volunteer
St. Mary's Hopsital
04.2016 - 08.2016
- Comforted patients and families in emergency room and brought items for support.
- Adhered to strict safety protocols and infection control procedures, contributing to a secure environment for both patients and staff.
- Demonstrated adaptability when responding to urgent situations or unexpected changes in daily operations within the emergency department setting.
- Maintained strict patient confidentiality in accordance with hospital policies and HIPAA regulations to protect sensitive information.
Education
Bachelor of Science - Neuroscience
Brigham Young University
Provo, UT04.2020
Skills
- Quick-learning
- Strong teamwork
- Public Speaking
- Leadership Qualities
- Sales proficiency
- Professional Demeanor
- Operations Management
Certification
- CPR AED Program certification - American Heart Association
Timeline
Cast Member
Walt Disney Company
06.2021 - 12.2023
Assistant Manager and Treatment Coordinator
Smart Smile Dentistry
10.2020 - 06.2021
Research Assistant
Brigham Young University, Neuroscience Department
08.2016 - 01.2019
Emergency Room Volunteer
St. Mary's Hopsital
04.2016 - 08.2016
Bachelor of Science - Neuroscience
Brigham Young University