Summary
Work History
Education
Skills
Interests
Timeline
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Caroline Kirkland

Louisville

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Barista

Quick Fix Coffee
11.2024 - 02.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Education

Associate of Arts - English Literature

Pellissippi State Community College
Knoxville, TN
12-2025

Skills

  • Team player
  • Problem-solving
  • Active listener
  • Adaptive and creative
  • Conflict mediation
  • Clear communication
  • Team collaboration
  • Verbal and written communication
  • Positive and professional
  • Hospitality and accommodation
  • Calm demeanor
  • Teamwork and collaboration

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Community Cleanup
  • Gardening
  • I enjoy helping others and giving back to the community
  • Avid Reader
  • Volunteering at local animal shelters and rescue organizations
  • Animal Care
  • Creative Writing

Timeline

Barista

Quick Fix Coffee
11.2024 - 02.2025

Associate of Arts - English Literature

Pellissippi State Community College