Caroline Knopf
Westerville,OH
Summary
Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Lifeguard
Metropolitan Pool Service
06.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in timely, efficient manner
- Conducted patrols to identify and help those in need of immediate care and assistance
Barista
Starbucks
12.2022 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Retail Sales Associate
Gap
10.2021 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Bachelor of Science - Equine Pre-Vet
Otterbein University
Westerville, OH05.2027
High School Diploma -
North Ridgeville High School
North Ridgeville, OH05.2023
Skills
- Public Interaction
- Judgment and Decision-Making
- Social Perceptiveness
- Precautionary Measures
- Ability to Adapt
- Negotiation
- Ability to Lift 40 Pounds
- Customer Assistance
- Communications Strategies
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
Timeline
Barista
Starbucks
12.2022 - 08.2023
Lifeguard
Metropolitan Pool Service
06.2022 - Current
Retail Sales Associate
Gap
10.2021 - 03.2022
Bachelor of Science - Equine Pre-Vet
Otterbein University
High School Diploma -
North Ridgeville High School
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