Caroline Kollars
Chicago,IL
Summary
Focused on leveraging writing talents to bring audience members strategically to emotional places and build brand loyalty. Creative, persuasive and articulate with remarkable work ethic and analytical approach.
Overview
10
10
years of professional experience
Work History
Crisis Counselor Volunteer
Crisis Text Line
02.2023 - Current
- Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
- Connected patients to trained workers to handle advanced mental health issues.
- Collected relevant information from callers to determine support needs and evaluate risk of harm.
- Triaged crisis line callers with established screening and assessment techniques.
Homeless Shelter Volunteer
Volunteers Of America Colorado Branch
11.2022 - 12.2022
- Educated local community residents about available health and wellness resources.
- Maintained cleanliness of volunteer center and warehouse areas.
- Assembled and served meals according to specific guest requirements.
- Assisted impoverished and homeless population, providing access to selection of quality food products.
Childcare Worker
Pilgrim Lutheran Preschool
08.2017 - 12.2017
- Communicated with parents about daily activities and any concerning behaviors.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Employed positive guidance strategies to encourage children and improve behavior.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Private Nanny
Lisa Gunderson
07.2013 - 07.2015
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Dropped off and picked up children from school and extracurricular commitments.
- Planned recreational activities to enhance physical development and explore stimulating exercises.
Education
M.A. Counseling Psychology -
The Chicago School of Professional Psychology
Chicago, IL12.2026
Bachelor of Arts - English Writing, Rhetoric, Technology
University of Colorado Denver
Denver, CO05.2023
Minor in Psychology -
University of Colorado Denver
Denver, CO05.2023
Skills
- Organizational Skills
- Content Design
- Critical Thinking
- Verbal and Written Communication
- Event Planning
- Online Content Development
- Research Writing
- Microsoft Office
- Media Production
Affiliations
- Member of NSLS as of 2022
Timeline
Crisis Counselor Volunteer
Crisis Text Line
02.2023 - Current
Homeless Shelter Volunteer
Volunteers Of America Colorado Branch
11.2022 - 12.2022
Childcare Worker
Pilgrim Lutheran Preschool
08.2017 - 12.2017
Private Nanny
Lisa Gunderson
07.2013 - 07.2015
M.A. Counseling Psychology -
The Chicago School of Professional Psychology
Bachelor of Arts - English Writing, Rhetoric, Technology
University of Colorado Denver
Minor in Psychology -
University of Colorado Denver
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