Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Caroline Kozar

Amarillo,TX

Summary

Adept at multitasking and customer service, I excelled at Verdure by fostering loyal clientele and enhancing team communication. My experience spans from bartending to sales, emphasizing organizational skills and a service-oriented mindset. I consistently delivered outstanding service, contributing to a positive and efficient work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender

Verdure
06.2024 - 09.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Customer Service Cashier

Belmar Bakery & Cafe
08.2023 - 04.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Camp Counselor

Hidden Falls Ranch
05.2022 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.

Sales Associate

Get Gussied Up
09.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Premier High School of Amarillo
Amarillo, TX
05.2024

Skills

  • Strong multitasking
  • Customer Service
  • Team player attitude
  • Clear and effective communication
  • Outgoing Personality
  • Patience and Tolerance
  • Cleanliness and hygiene
  • Customer service expertise
  • Organizational ability
  • Payment Processing
  • Service-oriented mindset

Certification

CPR certified

TABC license

Food Handlers license


Languages

English
Native or Bilingual

Timeline

Bartender

Verdure
06.2024 - 09.2024

Customer Service Cashier

Belmar Bakery & Cafe
08.2023 - 04.2024

Sales Associate

Get Gussied Up
09.2022 - 03.2023

Camp Counselor

Hidden Falls Ranch
05.2022 - 08.2023

High School Diploma -

Premier High School of Amarillo

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Caroline Kozar