Caroline Marchetta, LICSW
Revere,MA
Summary
Compassionate Social Worker with 8 years of comprehensive experience providing community-based services to families, adults, and children. Well-versed in assessing client diagnoses, strengths, and needs. Experienced CBHI supervisor and program manager, providing leadership and guidance to behavioral health staff. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
7
7
years of professional experience
Work History
CSA Program Manager
North Suffolk Community Services, Inc.
Revere, MA
06.2017 - Current
- Provide weekly individual supervision to Intensive Care Coordinators and Senior Family Partner
- Facilitate weekly group supervision for Intensive Care Coordinators
- Develop and co-lead CBHI staff meetings and trainings
- Independently review and approve clinical documentation
- Create and implement Performance Intervention Plans with staff as needed
- Manage incoming program referrals and waitlist, complete weekly outreach to families on the waitlist, triage and assign cases to staff
- Conduct interviews of prospective employees, complete new hire onboarding and training
- Facilitate monthly Systems of Care Committee meetings
- Collaborate with primary care agencies and hold monthly consultation meetings
- Co-lead monthly consultation meetings with the Department of Children and Families
- Create and update goals on CSA’s Developmental Plan, present program data and goals at Managed Care Entity quarterly meetings
- Complete DSRIP related tasks in collaboration with the Director of Community Based Services
- Provide back-up emergency on call coverage
- Additional roles held at NSCS (ACRA Clinician 2017-2018), Intensive Care Coordinator (2018-2021), CSA Staff Manager (2020-2021), CSA Assistant Program Manager (July 2021-November 2021) CSA Program Manager (November 2021-current)
Per Diem CBHC Clinician
North Suffolk Community Services, Inc.
East Boston, MA
01.2023 - Current
- Provide weekend coverage at the Community Behavioral Health Center
- Complete comprehensive diagnostic assessments of both adults and children seeking therapeutic services
- Make level of care recommendations for clients based on assessment and presentation
- See walk in clients as needed to assess for appropriate level of care
Per Diem Social Worker
McLean Hospital Belmont
Belmont, MA
08.2023 - Current
- Provide weekend coverage in the adult inpatient unit; substance use detoxification
- Complete biopsychosocial assessment interviews with newly admitted patients
- Complete all documentation in a timely manner
- Support patients in identifying aftercare options
- Communicate with outside providers and family members to gather assessment information and to provide treatment updates
- Work collaboratively with nursing and mental health specialist staff on unit to support patients as needs arrise
Education
Master of Social Work -
Simmons College
Boston, MA05-2017
Bachelor of Arts - Psychology
Keene State College
Keene, NH05-2015
Skills
- Clinical Supervision
- Program Leadership
- Staff Development
- Staff Training and Onboarding
- Data Collection and Management
- Treatment Planning
- Discharge Planning
- Family Case Management
- Biopsychosocial Assessments
- Cultural Competency
- Interpersonal Skills
- Problem-Solving Abilities
- Motivational Interviewing
- Individual and Group Counseling
- Substance Abuse Counseling
- Resource Navigation
- Crisis/Risk Assessment & Intervention
- Mandatory Reporting Procedures
- Community Referrals & Collaboration
Certifications
- Licensed Independent Clinical Social Worker, #122930
- A-CRA Certified
- CANS Certified
- NPI: 1437606365
Timeline
Per Diem Social Worker
McLean Hospital Belmont
08.2023 - Current
Per Diem CBHC Clinician
North Suffolk Community Services, Inc.
01.2023 - Current
CSA Program Manager
North Suffolk Community Services, Inc.
06.2017 - Current
Master of Social Work -
Simmons College
Bachelor of Arts - Psychology
Keene State College
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