Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Caroline Markonic

Caroline Markonic

Wilmington,NC

Summary

Hard-working and driven professional with over eight years of experience encompassing customer service, hospitality, and horticulture. Known for being an analytical problem-solver with talents for working under pressure and adapting to new situations and challenges.

Overview

8
8
years of professional experience

Work History

Garden Center Manager

Salisbury Garden Center
03.2021 - 10.2023
  • Developed and maintained professional relationships with customers by providing exceptional customer service.
  • Assisted customers with questions about products and services, identifying needs, and giving appropriate recommendations.
  • Developed and implemented dynamic watering, fertilizing, and pest management schedules for entire property.
  • Optimized procedures, processed orders, priced inventory, and maintained plant quality for business that generated over one million in revenue annually.
  • Proficient in POS system and was go-to person for technical support.
  • Solely managed all social media platforms increasing engagement and generating web traffic.

Retail Sales Associate

T-Shirt Farm
06.2020 - 01.2021
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking, pricing, or reorganizing products.
  • Quickly learned and improved a myriad of processes for heat sealing various clothing articles.
  • Used Adobe Illustrator and Photoshop to create custom designs for patrons.

Food Runner

White Hart Inn
09.2019 - 03.2020
  • Proactive and hard working team member, completing required tasks as well as assisting other departments throughout service.
  • Responsible for delivering food items to correct tables and positions in a timely manner.
  • Ran expo station, ensuring orders were correct, presentable, and promptly getting to appropriate tables.
  • Worked well in high stress and fast paced environment.
  • Cleaned, sanitized, and set up food preparation and serving areas for lunch, brunch, and dinner services as wells as special events.

Education

High School Diploma -

Webutuck High School
Amenia, NY
2017

Some College (No Degree) - Biology

Bryant University
Smithfield, RI

Skills

  • Customer service
  • Quick learner
  • Critical thinking
  • Problem Solving
  • Negotiation and Conflict Resolution
  • Product Knowledge
  • Plant Identification and horticultural knowledge
  • Process Improvement
  • Adaptive
  • POS Inventory System Operation
  • Customer Engagement
  • Superior Work Ethic
  • Originality and Creativity

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I find that the harder I work, the more luck I seem to have.
Thomas Jefferson

Timeline

Garden Center Manager

Salisbury Garden Center
03.2021 - 10.2023

Retail Sales Associate

T-Shirt Farm
06.2020 - 01.2021

Food Runner

White Hart Inn
09.2019 - 03.2020

High School Diploma -

Webutuck High School

Some College (No Degree) - Biology

Bryant University

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Caroline Markonic