Summary
Overview
Work History
Education
Skills
Work Availability
I enjoy photography.
Quote
Timeline
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Caroline Medley

Vet-Tech, Customer Service Rep,
Birmingham,AL

Summary

Competent Server Trainer offering 3 years of food service experience in upscale restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions and finishing dishes for new employee development. Motivated trainer with 3 years of experience successfully serving customers in busy, upscale restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Overview

1
1
year of post-secondary education
6
6
years of professional experience

Work History

Server, Server Trainer

Chili's Bar And Grill
Trussville, AL
04.2017 - 06.2019
  • Provided continuous evaluation and feedback to server employees.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Prepared beverages and filled food orders for customers.
  • Served needs of more than 25 customers in busy environment.

Veterinary Assistant

Montclair Animal Clinic
Birmingham, AL
01.2014 - 04.2018
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owners' animal health questions and educated on healthy animal care practices.
  • Monitored urine and fecal output, completed weight checks and observed appetite during feeding.
  • Bathed and dipped dogs afflicted with mange or parasitic infestations and applied specific medications for itch relief.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.

Education

High School Diploma -

Pinson Valley High School
Pinson, AL
06.1995 - 05.1996

Skills

Point of sale knowledge

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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I enjoy photography.

I do photography professionally and recreational fun.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Server, Server Trainer

Chili's Bar And Grill
04.2017 - 06.2019

Veterinary Assistant

Montclair Animal Clinic
01.2014 - 04.2018

High School Diploma -

Pinson Valley High School
06.1995 - 05.1996

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Caroline MedleyVet-Tech, Customer Service Rep,