Caroline Meyers
Elmhurst,Illinois
Overview
9
9
years of professional experience
Work History
Retail Manager
Macy’s
02.2024 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Hostess
J. Alexanders
11.2019 - 07.2023
- Courteously answer phone calls, welcome and seat guests, and present menus
- Prepare seat arrangements and organize reservations to ensure guest satisfaction
- Manage a [2]-seating per night reservations system, with [100] diners per seating
- Completed various dining room tasks while providing excellent customer service
- Charged with creating table arrangements and booking reservations
- Handled restaurant POS software
- Maintained excellent customer service in a dynamic and fast-paced environment
- Delivered excellent customer service to ensure customer satisfaction and loyalty
- Developed and maintained strong relationships with customers to ensure repeat business
Sales person
Nordstrom
01.2016 - 06.2019
- Utilized product knowledge and sales techniques to close sales
- Created and implemented successful promotional campaigns to increase sales
Education
Naperville Skin Institute
Naperville, IL01.2021
High School -
York Community High School
Elmhurst, IL05.2014
Skills
- Customer Service
- Skin care
- Retail Products
Timeline
Retail Manager
Macy’s
02.2024 - Current
Hostess
J. Alexanders
11.2019 - 07.2023
Sales person
Nordstrom
01.2016 - 06.2019
Naperville Skin Institute
High School -
York Community High School
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