Caroline Miller
Minneapolis,MN
Summary
Results-driven professional with experience in education and client-facing roles, bringing strong communication, organizational, and problem-solving skills. Demonstrated ability to manage competing priorities, support diverse stakeholders, and deliver high-quality outcomes in dynamic environments. Eager to contribute to a collaborative corporate team while continuing to develop professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Mana Brewing
Oakdale, MN
09.2025 - Current
- Delivered high-quality customer service in a fast-paced environment
- Managed multiple orders efficiently while maintaining accuracy
- Built strong customer relationships and maintained a welcoming atmosphere
- Handled transactions and ensured cleanliness of work areas
- Kept bar presentable and well-stocked to meet customer needs.
Substitute Teacher, K-5
Kokua Education
Minneapolis, MN
10.2025 - 04.2026
- Delivered engaging lesson plans to diverse K-5 classrooms, fostering inclusive learning environments.
- Led classroom instruction across multiple subjects while maintaining continuity of learning
- Implemented lesson plans aligned with curriculum expectations
- Managed classroom behavior and created a positive, inclusive learning environment
- Collaborated with school staff to support student success
Substitute Teacher
Kelly Services
Miami, FL
10.2023 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Fostered positive classroom environment, managing student behavior and promoting respect.
Personal Care Attendant
Accra Home Health Care
Champlin, MN
09.2020 - 05.2024
- Assisted client with daily living activities to enhance their quality of life.
- Monitored and documented client health status, ensuring accurate communication with healthcare teams.
- Developed personalized care plans based on individual client needs and preferences.
- Collaborated with families to address concerns and improve overall care experience.
Customer Service Representative
Enterprise Holdings
Minneapolis, MN
05.2022 - 08.2023
- Resolved customer inquiries and complaints, enhancing customer satisfaction and loyalty.
- Provided support for rental transactions, ensuring accuracy in vehicle availability and pricing.
- Assisted in training new team members on operational procedures and customer service standards.
- Managed reservations using proprietary software, streamlining booking processes for efficiency.
Education
Bachelor of Arts - Sociology, Law, Criminology And Justice
University of Minnesota
Minneapolis, MN08-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Classroom Management
- Lesson Planning & Instruction
- Communication & Interpersonal Skills
- Adaptability & Problem Solving
- Customer Service
- Organizational Skills
- Outgoing personality
- Clear and effective communication
- Bilingual
Certification
- Responsible Conduct of Research Social and Behavioral Responsible Conduct of Research Course
- Social / Behavioral or Humanist Research Investigators and Key Personnel.
Languages
American Sign Language
Native or Bilingual
Timeline
Substitute Teacher, K-5
Kokua Education
10.2025 - 04.2026
Bartender
Mana Brewing
09.2025 - Current
Substitute Teacher
Kelly Services
10.2023 - 05.2024
Customer Service Representative
Enterprise Holdings
05.2022 - 08.2023
Personal Care Attendant
Accra Home Health Care
09.2020 - 05.2024
Bachelor of Arts - Sociology, Law, Criminology And Justice
University of Minnesota