Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Caroline Morales

State College,PA

Summary

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
10.2021 - Current
  • Maintained an organized and clean workspace for productivity and safety.
  • Able to effectively manage time between front-of-the-house and back-of-the-house tasks.
  • Created a warm and welcoming atmosphere for customers and coworkers.
  • Handled customers' complaints and resolved issues accordingly to ensure customer satisfaction.
  • Adhered to strict food hygiene regulations, minimizing the risk of contamination or illness among customers.

Cafeteria Work

Pennsylvania State University
10.2019 - 08.2020
  • Provided services to students, staff, and visitors.
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
  • Responded to customers' questions and feedback to promptly resolve any issues.
  • Fostered a team-oriented atmosphere by collaborating with colleagues and ensuring the smooth run of the cafeteria.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.

Education

Bachelors of Arts - Global and International Studies

Pennsylvania State University
University Park, PA
12.2024

Skills

  • Adaptive and Creative
  • Exceptional Customer Service
  • Teamwork and Collaboration
  • Highly Flexible
  • Complaint and Conflict Resolution
  • Ability to Work Under Pressure
  • Friendly and outgoing
  • Food and Beverage Preparation

Languages

Spanish
Limited Working

Timeline

Barista

Starbucks
10.2021 - Current

Cafeteria Work

Pennsylvania State University
10.2019 - 08.2020

Bachelors of Arts - Global and International Studies

Pennsylvania State University
Caroline Morales