Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caroline Oliveira

Fall River ,MA

Summary

Dynamic and results-oriented professional with a proven track record at Fall River Public Schools, enhancing student support and classroom efficiency. Excelled in customer service and problem-solving, significantly improving learning environments and retail operations. Skilled in communication and detail-oriented tasks, adept at fostering positive outcomes in fast-paced settings.

Overview

11
11
years of professional experience

Work History

Paraprofessional

Fall River Public Schools
Fall River , MA
08.2023 - Current
  • Provided one-on-one support to students requiring additional assistance with assignments.
  • Provided clerical support to teachers, such as photocopying and organizing materials.
  • Prepared classroom materials and educational resources for daily lessons.
  • Contributed to a safe and inclusive learning environment for all students.

Retail Associate

Curtain Chic
Fall River , MA
11.2021 - Current
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.

Patient Transporter

Charlton Memorial Hospital
Fall River , MA
05.2022 - 10.2023
  • Responded to transport requests promptly, prioritizing based on patient needs and medical staff instructions.
  • Followed all safety guidelines while transporting patients in a wheelchair or bed.
  • Collected and transported infectious or hazardous waste in closed containers for sterilization or disposal.
  • Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
  • Lifted patients to move off beds, examination tables or stretchers.

Front End Supervisor

Stop and Shop Supermarket
Fall River Mills, MA
06.2014 - 11.2021
  • Counted and balanced registers.
  • Resolved customer complaints in a professional manner.
  • Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Processed returns and exchanges according to company policies.
  • Trained new employees in customer service techniques and store policies.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.

Education

Associate of Science - Public Health

Johnson & Wales University
Providence, RI
12-2025

Associate of Science - General Studies

Bristol Community College
Fall River, MA
05-2020

Skills

  • Customer service
  • Problem solving
  • Communication skills
  • Detail-oriented
  • Time management
  • flexible

References

References available upon request.

Timeline

Paraprofessional

Fall River Public Schools
08.2023 - Current

Patient Transporter

Charlton Memorial Hospital
05.2022 - 10.2023

Retail Associate

Curtain Chic
11.2021 - Current

Front End Supervisor

Stop and Shop Supermarket
06.2014 - 11.2021

Associate of Science - Public Health

Johnson & Wales University

Associate of Science - General Studies

Bristol Community College

Similar Profiles

CREATE PROFILE
Caroline Oliveira