Caroline Pascoal
Waialua,HI
Summary
Dynamic professional with experience in brand management and retail at Outside Surfwear. Ability to increase customer satisfaction through effective product recommendations and exceptional service. Skilled in teamwork and collaboration, with strong attention to detail that drives sales and builds strong customer relationships.
Overview
16
16
years of professional experience
Work History
Store Owner
Outside Surfwear Brand and Store Entrepreneur
02.2021 - 01.2025
- Maintained clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Managed day-to-day business operations.
Sales Manager
Outside Surfwear
12.2021 - 01.2025
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Executed visual merchandising strategies to attract customers and drive sales.
Babysitter
Worked With 3 Families
07.2009 - 01.2025
- Played games, worked on puzzles, and read books to young children.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Adapted activities to meet varying needs and interests of children under care.
Pet Sitter
Took Care of Pets
11.2022 - 12.2024
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Waiter's Assistant
Panelada
04.2018 - 02.2019
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
- Assisted with bussing tables and cleaning up spills.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Education
Bachelor of Science - Industrial Engineering
IBMEC College
Rio De Janeiro, Brazil08-2019
English Course, Level 5 - English Language
Stafford House International
San Diego, CA02-2017
Course - Business Administration And Management
MBA Jr At IEG
Rio De Janeiro, Brazil07-2019
High School Diploma -
Roquette School And Course
Tijuca, Brazil12-2011
Skills
- Teamwork and collaboration
- Attention to detail
- Effective customer upselling
- Customer service
- Product recommendations
- Adaptability
- Problem resolution
- Strong multitasking
- Table setting
- Order taking
- Positive and professional
Languages
English
Portuguese
Timeline
Pet Sitter
Took Care of Pets
11.2022 - 12.2024
Sales Manager
Outside Surfwear
12.2021 - 01.2025
Store Owner
Outside Surfwear Brand and Store Entrepreneur
02.2021 - 01.2025
Waiter's Assistant
Panelada
04.2018 - 02.2019
Babysitter
Worked With 3 Families
07.2009 - 01.2025
Bachelor of Science - Industrial Engineering
IBMEC College
English Course, Level 5 - English Language
Stafford House International
Course - Business Administration And Management
MBA Jr At IEG
High School Diploma -
Roquette School And Course
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