CAROLINE POWELL
Charlotte,NC
Summary
Reliable individual with experience in providing exceptional customer service in fast-paced retail environments. Skilled in taking orders, preparing food, and operating cash registers. Proven track record of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Sports Page
07.2022 - Current
- Greeted and accommodated guests, building positive experience from first interaction
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Memorized menu to help diners make informed meal choices
Host
Sports Page
07.2022 - Current
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry changes
- Participated in ongoing training to enhance own job skills and knowledge
Concessions Worker
Cream and Concepts
02.2022 - Current
- Performed daily maintenance tasks such as sweeping floors, wiping counters
- Worked collaboratively with other employees to ensure smooth operations during peak hours
- Demonstrated strong organizational and multitasking skills while managing multiple responsibilities simultaneously
Server
Lancasters BBQ
07.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Carryout
Lancasters BBQ
07.2024 - 01.2025
- Learned to work in a fast paced moving environment, preparing food while also cashing out customers
- Learned excellent customer service skills and how to manage stress in tough situations
Education
High School Diploma -
Mountain Island Charter
Charlotte, NC05.2024
Skills
- Stress Tolerance
- Food Preparation
- Point of Sale Operation
- Surface Cleaning
- Teamwork skills
Timeline
Server
Lancasters BBQ
07.2024 - 01.2025
Carryout
Lancasters BBQ
07.2024 - 01.2025
Server
Sports Page
07.2022 - Current
Host
Sports Page
07.2022 - Current
Concessions Worker
Cream and Concepts
02.2022 - Current
High School Diploma -
Mountain Island Charter
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