Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Rodriguez

New York,NY

Summary

Personable candidate committed to helping clients meet financial goals. Extensive experience developing and implementing investment strategies tailored to clients' individual needs and objectives. Passionate about providing sound financial advice and helping clients reach financial goals.

Overview

7
7
years of professional experience

Work History

Business Solutions Advisor

Bank Of America
12.2022 - Current
  • Pioneered and maintained strong relationships with clients to maximize satisfaction.
  • Analyzed and assessed current (or proposed) business practices and provided insight on how to change policies and strategies to improve efficiency, marketing, sales and opportunities.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Assisted clients with budgeting, restructuring debt and cash flow management.

Financial Center Manager

Bank Of America
03.2020 - 12.2022
  • Manage a top performing 16 personal team.
  • Worked closely with associates to promote self growth and accomplish goals
  • Collaborated with internal business partners to deliver cohesive banking experience to customers.
  • Recruited and hired talent for operations and service delivery. Managed branch offices by mentoring and cross-training new leadership as part of succession planning.

Relationship Manager & Lending Specialist

Bank Of America
05.2017 - 03.2020
  • Provided exceptional customer service that results in constant referrals
  • Financial Advising resulting in life plans for client to develop life goals and accomplish them in a timely Manner
  • Top Performer month after month performing no less than 125%

Assistant Internet Manager

Braman Miami
08.2016 - 05.2017
  • Received Kia’s Top honor for customer satisfaction.
  • Increased closing ratio from 8% to 15% resulting in higher profits and sales.

Education

High School Diploma -

South Broward High School

BBA - Business Management

NCC
New York, NY
05.2024

Engineering AA - Architectural

MIAMI-DADE COLLEGE
MIAMI, FL
2016

Skills

  • Certified in Microsoft word, ADP, Excel and other customer retention tools
  • Client Needs Assessment
  • Cash Flow Projection
  • Strong analytical Skills
  • Bank Compliance
  • Successful team leadership skills that accomplished sales and task without supervision
  • NMLS certified
  • Notary republic certified in the state of Florida

Timeline

Business Solutions Advisor

Bank Of America
12.2022 - Current

Financial Center Manager

Bank Of America
03.2020 - 12.2022

Relationship Manager & Lending Specialist

Bank Of America
05.2017 - 03.2020

Assistant Internet Manager

Braman Miami
08.2016 - 05.2017

High School Diploma -

South Broward High School

BBA - Business Management

NCC

Engineering AA - Architectural

MIAMI-DADE COLLEGE
Caroline Rodriguez