Caroline Sanchez Ponce
Forney
Summary
Results-driven leasing consultant with expertise in customer relationship management, lease administration, and property maintenance coordination. Proven ability to enhance resident satisfaction and streamline leasing processes.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
Stoneriver Property Management
Terrell
02.2024 - Current
- Assisted residents with leasing inquiries and property tours.
- Coordinated lease agreements and renewal processes for tenants.
- Managed resident records and maintained accurate filing systems.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Leasing Consultant
Ashland Green Living
Mesquite
04.2022 - 03.2023
- Assisted residents with leasing inquiries and property tours.
- Coordinated lease agreements and renewal processes for tenants.
- Responded to tenant concerns and resolved maintenance requests promptly.
- Facilitated communication between residents and property management staff.
- Organized community events to enhance resident engagement and satisfaction.
Fragrance Vendor
Marc Jacobs
Mesquite
12.2021 - 03.2022
- Assisted in product displays to enhance customer engagement.
- Maintained inventory levels and restocked merchandise as needed.
- Provided feedback on customer preferences to improve product offerings.
- Recorded sales transactions accurately and managed cash register operations.
Ship dock clerk
Amazon
Herriman
08.2020 - 11.2021
- Coordinated with delivery drivers to ensure timely and accurate cargo transfers.
- Collaborated with team members to enhance dock processes and operational efficiency.
- Trained new employees on dock procedures and safety measures for compliance.
- Compiled detailed reports on daily dock activities for management review.
Education
High School Diploma -
Socorro High School
El Paso, TX05-2020
Skills
- Customer relationship management
- Lease administration
- Market analysis
- Property maintenance coordination
- Complaint resolution
- Resident engagement strategies
Languages
Spanish
Full Professional
Timeline
Leasing Consultant
Stoneriver Property Management
02.2024 - Current
Leasing Consultant
Ashland Green Living
04.2022 - 03.2023
Fragrance Vendor
Marc Jacobs
12.2021 - 03.2022
Ship dock clerk
Amazon
08.2020 - 11.2021
High School Diploma -
Socorro High School