CHRISTIAN DAVILA
North Chesterfield,VA
Summary
Dynamic leasing professional experienced in the apartment and housing industry. Proven ability to provide outstanding customer service and work well under pressure. Demonstrated success in managing the entire leasing process, from advertising and marketing to closing deals. Highly organized and detail-oriented with excellent time management skills. Organized individual experienced in the residential property management sector. Proven track record of consistently achieving high occupancy rates and tenant retention, while ensuring compliance with local, state and federal regulations. Demonstrated ability to develop and maintain relationships with tenants, prospective tenants and vendors. Expertise in implementing innovative marketing strategies to drive occupancy and promote properties.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
AION MANAGEMENT
01.2024 - Current
- Provided excellent customer service to prospective and current tenants, demonstrating strong interpersonal skills
- Greeted potential tenants, conducted tours, and answered inquiries about the property or the surrounding area
- Conducted follow-up communications with leads to foster relationships and boost occupancy rates.
- Facilitated transitions for applicants moving into new homes, ensuring a seamless onboarding experience
- Managed daily administrative tasks, including document filing, email and phone communication, and correspondence preparation, to support leasing operations
- Contributed to marketing strategies and business operations, enhancing leasing manager's ability to attract and retain tenants
- Supported lease agreement preparation and ensured compliance with company policies.
Retail Sales Associate
TOMIKING
06.2023 - 11.2023
- Resolved customer complaints in a timely manner, focusing on customer satisfaction
- Generated innovative strategies to enhance sales performance
- Maintained sales floor organization and ensured product displays were appealing.
- Processed customer transactions efficiently using POS systems and cash handling practices.
- Greeted customers upon entering the store and provided assistance.
- Completed transactions in an efficient manner while providing excellent customer service.
- Created and maintained effective relationships with clients, ensuring customer satisfaction
Store Associate
BRVA PROFESSIONAL SOCCER ACADEMY
Henrico, VA
04.2021 - 09.2022
- Assisted lead team member in the purchase of merchandise
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Team leader who always worked better in groups and with the others' help
- Provided customer service by addressing inquiries and resolving issues efficiently.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Maintained cleanliness and organization of store displays and merchandise areas.
- Operated point-of-sale system for processing transactions and handling cash accurately.
- Ensured the cleanliness and tidiness of the store.
- Always made sure to help someone else in need
- Assisted with inventory management and stock organization in retail environment.
Education
Electrical Technician I - Electricity
Chesterfield Career And Technical Center
North Chesterfield, Virginia12-2023
High School Diploma -
Monacan High School
North Chesterfield, VirginiaSkills
- Lease agreement preparation
- Property management
- Tenant onboarding
- Property marketing
- Application processing
- Application verification
- Document organization
- Reporting and correspondence
- Background checks
- Property inspections
- Leasing and sales
- Sales performance enhancement
- Lead generation
- Lead conversion
- Prospecting assistance
- Marketing strategies
- Customer relationship management
- Customer service expertise
- Resident assistance
- Telephone inquiry management
- Property tours
- Email and phone etiquette
- Phone and email etiquette
- Clear communication
- Effective communication
- Team collaboration
- Interpersonal relations
- Time management
- Problem solving
- Creative problem solving
- Sales proficiency
- Operations management
- Team building
- Relationship building
- Sales proficiency
- Customer service expertise
- Fair housing policies
- Application verification
- Property tours and inspections
- CRM software
- Closing techniques
- Lead conversion
- Lead generation
- Prospect qualification
References
References available upon request
Languages
- Spanish
- English
Timeline
Leasing Consultant
AION MANAGEMENT
01.2024 - Current
Retail Sales Associate
TOMIKING
06.2023 - 11.2023
Store Associate
BRVA PROFESSIONAL SOCCER ACADEMY
04.2021 - 09.2022
Electrical Technician I - Electricity
Chesterfield Career And Technical Center
High School Diploma -
Monacan High School