Summary
Overview
Work History
Education
Skills
References
Activities
Timeline
Generic

Caroline Schwertfeger

Elm Grove

Summary

Dynamic mental health professional with experience at Shorehaven Behavioral Health and James Place, skilled in treatment planning and active listening. Proven ability to build rapport and foster collaboration, successfully conducting individual counseling sessions and developing effective programs for diverse client needs. Committed to empowering individuals through empathetic support and strategic case management. Compassionate with background as Clinical Mental Health Counseling Intern. Experienced in providing individual and group therapy, conducting mental health assessments, and creating comprehensive treatment plans. Strengths include crisis management, trauma-informed care, motivational interviewing, and cognitive-behavioral therapy.

Overview

26
26
years of professional experience

Work History

Clinical Mental Health Counseling Intern

James Place
Waukesha
08.2025 - Current
  • Conducted individual counseling sessions for clients with diverse mental health needs.
  • Administered assessments to evaluate client progress and therapeutic effectiveness.

Clinical Mental Health Counseling Intern

Shorehaven Behavioral Health
Brown Deer
06.2025 - Current
  • Conducted individual counseling sessions for clients with diverse mental health needs.
  • Documented client interactions and maintained accurate case records in compliance with regulations.
  • Developed treatment plans for clients based on the identified needs of each client.

After-School Program Teacher/Coordinator

Brookfield Academy
Brookfield
10.2024 - 06.2025
  • Provided after-school supervision and teaching for middle school students

Substitute Teacher

Brookfield Academy
Brookfield
10.2016 - 12.2018
  • Managed classrooms, fostering a safe and positive learning environment for students in absence of regular teachers.

Schools and Youth Worker

Scripture Union
01.2003 - 07.2006
  • Mentored young people towards gaining insight, and fostering positive change in their lives.
  • Developed programs for youth leadership training.
  • Recruited, trained, and directed volunteer teams for youth camps / holidays.
  • Created an environment in which team members could take risks and develop leadership skills.

Women's Advocate / Case Manager

Joy House
Milwaukee
09.2001 - 08.2002
  • Provided case management services including referrals, advocacy, follow-up care, and other supportive services.
  • Facilitated support groups for women with children.
  • Built respectful and trusting relationships with clients.

Substitute Teacher

ASA Education and ESS
London
01.2000 - 06.2000
  • Collaborated with faculty to ensure continuity of instruction during teacher absences.

Specialist Teacher of Social /Religious Education

Hemel Hempstead School
Hertfordshire
09.1999 - 12.1999
  • Planned and taught lessons for 6-12th Grade students covering social studies, world religions, philosophy, and ethics.

Education

Master of Arts - Mental Health Counseling

Trinity International University
Deerfield, IL
05-2026

Post Graduate Certificate of Education - High School Teaching

Kings College, University of London
London, UK
06.1999

Master of Theology (M.Theol) -

University of St. Andrews
Scotland
06.1997

Skills

  • Procentive EHR - case documentation
  • "Healing Trauma" with Peter Levine Certificate
  • C-PTSD and Attachment Trauma Masterclass
  • ADHD identity, assessment and treatment training
  • Active and Empathic listening
  • Building rapport
  • Teamwork and Collaboration
  • Treatment planning
  • Program Development

References

  • Dr. Julie West Russo, EdD, Program Director For Mental Health Counseling, Trinity International University, jrusso@tiu.edu
  • Marcia Suelzer, JD, MA, Adjunct Instructor/Counseling Clinical Specialist Course Instructor / Advisor, Trinity International University, InstructorSuelzerMR@outlook.com

Activities

  • Kinship Community Food Center, Milwaukee, WI - Volunteer and STRIDE mentor, 01/01/22 - 06/2024
  • Brookfield Academy Marketing Committee Member, 01/01/13, 01/01/16
  • U7 Soccer Coach, Brookfield Soccer Association, Spring 2015, Spring 2016
  • Exploit No More, Volunteer and Advocate, 01/01/14, 01/01/15
  • Teacher of English as a Foreign Language, Dii Thao Center, Phitsanulok Thailand, 02/01/01, 05/01/01
  • 'Celebrating Children' - 1-week training for working with at-risk children, UK, 2005
  • Open sea swimming, hiking, creative arts, and spending as much time as possible with family and friends

Timeline

Clinical Mental Health Counseling Intern

James Place
08.2025 - Current

Clinical Mental Health Counseling Intern

Shorehaven Behavioral Health
06.2025 - Current

After-School Program Teacher/Coordinator

Brookfield Academy
10.2024 - 06.2025

Substitute Teacher

Brookfield Academy
10.2016 - 12.2018

Schools and Youth Worker

Scripture Union
01.2003 - 07.2006

Women's Advocate / Case Manager

Joy House
09.2001 - 08.2002

Substitute Teacher

ASA Education and ESS
01.2000 - 06.2000

Specialist Teacher of Social /Religious Education

Hemel Hempstead School
09.1999 - 12.1999

Master of Arts - Mental Health Counseling

Trinity International University

Post Graduate Certificate of Education - High School Teaching

Kings College, University of London

Master of Theology (M.Theol) -

University of St. Andrews
Caroline Schwertfeger