Summary
Overview
Work History
Education
Skills
Varsity High School soccer 4 years
Timeline
Generic

Caroline Segars

San Antonio,TX

Summary

I'm a rising senior at Clark High school, I have prior experience in hosting, bussing, and kitchen work at Smashin Crab, a popular and extremely busy restaurant. I have learned multiple skills like multitasking, customer service, and service recovery. I have a drive to successfully work in a team environment. I listen and work, and when needed can be a leader.

Overview

1
1
year of professional experience

Work History

Hostess, To-go Orders, Busser, Runner

Smashin Crab
San Antonio, TX
06.2021 - 03.2022
  • Greeted customers upon arrival.
  • Worked with team to greet and seat customers, and provide necessary information for orders.
  • Answered telephone in loud environment to take to-go orders, answer questions, and complete reservations.
  • Packaged and handled To-go orders along with payments.
  • Proficient with point of sale software.
  • Directly interacted with customers to take care of their needs.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Provided excellent customer service while meeting challenging time goals.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Prepared dining room for special upcoming functions.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Trained new staff in bussing and cleaning procedures.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.

Education

HS Student -

Tom Clark High School
San Antonio, TX
06.2023

Skills

  • Warm and Welcoming
  • Wait List Management
  • Time Management
  • Guest Greeting and Seating
  • Multi-Line Telephone Systems
  • Team Player
  • Cash Register Operations
  • Phone Inquiries
  • Guest Satisfaction

Varsity High School soccer 4 years

I worked hard for the first few months of school, practicing, and putting in extra work to make the team my freshman year. I was the only freshman field player who made the varsity team. Since then I've continued this journey and kept my spot on the team.

Timeline

Hostess, To-go Orders, Busser, Runner

Smashin Crab
06.2021 - 03.2022

HS Student -

Tom Clark High School

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Caroline Segars