Caroline Smith
Ridgefield
Summary
Proven professional with a track record of excellence in customer service and team collaboration, honed at The Lantern and Ridgefield Theater Barn. Skilled in multitasking and time management, consistently delivering efficient service and maintaining high satisfaction levels. Demonstrates strong leadership and hospitality service expertise, ensuring optimal performance and guest experience.
Overview
3
3
years of professional experience
Work History
Waitress
The Lantern
06.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Stage Manager
Ridgefield Theater Barn
07.2023 - 08.2024
- Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
- Ensured performance continuity by maintaining detailed records of blocking notes, prop placements, and costume changes.
- Provided strong leadership under high-pressure situations while prioritizing the well-being of all team members involved.
- Implemented effective time management strategies during rehearsals, optimizing productivity while adhering to strict deadlines.
Education
Bachelor of Arts - Management
Fairfield University
Fairfield, CT05-2028
High School Diploma -
Ridgefield High School
Ridgefield, CT06-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Hospitality service expertise
- Active listening
- Time management
- Table bussing
Timeline
Stage Manager
Ridgefield Theater Barn
07.2023 - 08.2024
Waitress
The Lantern
06.2022 - Current
Bachelor of Arts - Management
Fairfield University
High School Diploma -
Ridgefield High School
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