Caroline St Clair
Provo
Overview
5
5
years of professional experience
Work History
Delivery Associate Trainer
Amazon
American Fork
06.2025 - Current
- Trained and onboarded new Delivery Associates in Amazon's safety protocols, delivery procedures, and customer service standards.
- Conducted ride-alongs, hands-on coaching, and performance evaluations to ensure readiness for independent routes.
- Maintained accurate training records, and communicated trainee progress to Delivery Station leadership.
Substitute Teacher
Senya
Provo
09.2024 - 06.2025
- Delivered effective instruction aligned with lesson plans across various grade levels and subjects.
- Maintained a positive learning environment through effective classroom behavior management.
- Adapted to diverse school settings, student needs, and curriculum requirements.
- Communicated with students, staff, and administrators to ensure continuous learning progression.
Manager
Frost Gelato
Gilbert
05.2021 - 03.2023
- Oversaw daily operations of a high-volume gelato shop, including staff supervision, inventory management, and customer service.
- Trained and managed a team of young employees to ensure consistent product quality and a welcoming atmosphere.
- Handled performance evaluations to maintain efficient team performance.
- Monitored sales goals and implemented promotional strategies to drive revenue and customer engagement.
Education
Bachelor of Science - Mathematics Eduction
Brigham Young University
Provo, UT04-2028
Skills
- Communication skills
- Bilingual in Portuguese and English
- Instructional differentiation
- Analytical and problem-solving abilities
- Interpersonal and collaborative skills
Volunteer Experience
Missionary | The Church of Jesus Christ of Latter Day Saints - João Pessoa, Brazil | 03/2023 - 08/2025
- Developed strong interpersonal, communication, and cross-cultural skills through daily collaboration with diverse populations.
- Trained, mentored, and supervised teams of 4–20 volunteers, providing weekly coaching, performance reviews, and skills instruction.
Timeline
Delivery Associate Trainer
Amazon
06.2025 - Current
Substitute Teacher
Senya
09.2024 - 06.2025
Manager
Frost Gelato
05.2021 - 03.2023
Bachelor of Science - Mathematics Eduction
Brigham Young University