Summary
Overview
Work History
Education
Skills
Timeline
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Caroline Suon

Sacramento,CA

Summary

Dynamic and detail-oriented professional with a proven track record at Sam’s Club, excelling in customer service and online order processing. Recognized for enhancing client satisfaction and increasing sales revenue through tailored product selections. Adept at planning and organization, ensuring timely order fulfillment while maintaining high-quality standards.

Professional shopping specialist prepared for this role. Brings valuable experience in understanding client needs and curating tailored shopping recommendations. Known for strong team collaboration and adaptability, with focus on client satisfaction and attention to detail.

Overview

7
7
years of professional experience

Work History

Personal Shopper

Sam’s Club
02.2024 - 04.2025
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
  • Enhanced clients' online shopping experience by recommending reputable websites and verifying authenticity of luxury goods.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Overnight Stocker

Walmart
04.2023 - 10.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.
  • Increased employee productivity with clear communication of expectations and priorities during overnight shifts.

Production Worker

Apple
05.2020 - 08.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.

Food Champion

Taco Bell
03.2018 - 05.2020
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Ensured consistent high-quality product, adhering to standardized recipes and presentation guidelines.

Education

Sava Charter School
Sacramento, CA
05.2017

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Flexible schedule
  • Online order processing
  • Prioritizing orders
  • Heavy lifting
  • Upbeat and outgoing attitude

Timeline

Personal Shopper

Sam’s Club
02.2024 - 04.2025

Overnight Stocker

Walmart
04.2023 - 10.2023

Production Worker

Apple
05.2020 - 08.2021

Food Champion

Taco Bell
03.2018 - 05.2020

Sava Charter School

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Caroline Suon