Caroline Rose Oliveira
Malden,MA
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Bartender
Crazy Good Kitchen
08.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Kept bar presentable and well-stocked to meet customer needs.
Sales Representative
LA Fitness
11.2022 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Receptionist
Children's Dental Care Of Stoneham
08.2019 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate of Science - Health Sciences/Nursing
Bunker Hill Community College
Charlestown, MA05.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Suggestive Selling
- Bilingual
Certification
- ISSA certified personal trainer
Languages
Portuguese
Native or Bilingual
Timeline
Server/Bartender
Crazy Good Kitchen
08.2023 - 04.2024
Sales Representative
LA Fitness
11.2022 - 02.2024
Receptionist
Children's Dental Care Of Stoneham
08.2019 - 11.2022
Associate of Science - Health Sciences/Nursing
Bunker Hill Community College
- ISSA certified personal trainer
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