Carolyn Abbott
Venice,Florida
Summary
Dynamic and results-oriented professional with extensive experience in office management and IT support, notably at Center for Family and Personal Growth, INC. Excelled in enhancing workflow capabilities and fostering positive workplace relationships. Demonstrated expertise in organizational skills and customer service, significantly improving operational efficiency. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
45
45
years of professional experience
Work History
Office Manager
Center for Family and Personal Growth, INC
05.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Administrative Assistant to Guidance Director
North Central High School
07.2018 - 12.2020
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Administrative Assistant to Guidance Counselor
Broad Ripple H.S.
10.2017 - 05.2020
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Computer Technician
Lawrence Central High School
04.2015 - 10.2017
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Provided timely and efficient IT support for staff members, reducing downtime and improving productivity levels.
- Implemented data backup solutions to protect vital company information from potential loss.
- Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Recommended new and replacement hardware and software purchases.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Set up and maintained user accounts and client access.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
Computer Technician
Brownsburg High School
09.1997 - 06.1999
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Provided timely and efficient IT support for staff members, reducing downtime and improving productivity levels.
- Implemented data backup solutions to protect vital company information from potential loss.
- Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Recommended new and replacement hardware and software purchases.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Computer Technician
Indianapolis Public School Northwest High School
07.1979 - 06.1996
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Provided timely and efficient IT support for staff members, reducing downtime and improving productivity levels.
- Implemented data backup solutions to protect vital company information from potential loss.
- Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Recommended new and replacement hardware and software purchases.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Education
Associate of Applied Science - Computer Technology
Ivy Tech Community College of Indiana
Indianapolis, IN05-1993
Skills
- Customer Service
- Mail handling
- Organizational Skills
- Office Administration
- Scheduling
- Scheduling and calendar management
- Data Entry
- Office Management
- Operations Management
- Document Management
- Customer Relations
Timeline
Office Manager
Center for Family and Personal Growth, INC
05.2022 - Current
Administrative Assistant to Guidance Director
North Central High School
07.2018 - 12.2020
Administrative Assistant to Guidance Counselor
Broad Ripple H.S.
10.2017 - 05.2020
Computer Technician
Lawrence Central High School
04.2015 - 10.2017
Computer Technician
Brownsburg High School
09.1997 - 06.1999
Computer Technician
Indianapolis Public School Northwest High School
07.1979 - 06.1996
Associate of Applied Science - Computer Technology
Ivy Tech Community College of Indiana
Similar Profiles
Carolyn AbbottCarolyn Abbott
Office Manager at CENTER for FMily and Personal Growrh. INCOffice Manager at CENTER for FMily and Personal Growrh. INC
Dr Justin Scott Ph.D M.S MBA BCBA LBADr Justin Scott Ph.D M.S MBA BCBA LBA
BCBA/Clinical Supervisor at The Center For Pediatric And Family GrowthBCBA/Clinical Supervisor at The Center For Pediatric And Family Growth
Ian McCullochIan McCulloch
Affiliate Marketing at Personal Brand GrowthAffiliate Marketing at Personal Brand Growth