Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolyn Brown

Palm Bay,FL

Summary

Attentive assistant store manager offering 30 years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments. Also a customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations.

Overview

17
17
years of professional experience

Work History

Assistant Store Manager

Fashion Bug
Palm Bay, Florida
02.2006 - 01.2013
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Processed returns and exchanges according to company policy.

Assistant Store Manager

Cato Fashions
Melbourne, Florida
08.2001 - 08.2008
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Maintained a safe working environment by enforcing safety regulations.

Store Associate

Kmart, Sears Holding
Palm Bay, Florida
02.1996 - 12.2001
  • Demonstrated excellent customer service skills at all times.
  • Processed sales transactions accurately and efficiently at the cash register.
  • Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
  • Adhered strictly to all company policies related to Loss Prevention operations.

Education

High School Diploma -

East Saint John High School
Reserve, LA
05-1983

Skills

  • Inventory management
  • Staff scheduling
  • Customer service
  • Cash handling
  • Safety compliance
  • Visual merchandising
  • Team building
  • Upselling and cross selling
  • Employee training

Timeline

Assistant Store Manager

Fashion Bug
02.2006 - 01.2013

Assistant Store Manager

Cato Fashions
08.2001 - 08.2008

Store Associate

Kmart, Sears Holding
02.1996 - 12.2001

High School Diploma -

East Saint John High School

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