Open To Work
Carolyn Butler
Vicksburg,MS
Summary
Skilled in work planning and organization, with a focus on clear communication and teamwork. Extensive experience in recruitment and problem resolution, including filing Federal and State Annual Reports. Strong analytical, negotiation, and relationship-building skills, complemented by proficiency in Microsoft Office and HR systems. Dependable and detail-oriented, committed to contributing to organizational success.
Overview
31
31
years of professional experience
Work History
Human Resource Consultant/Contractor
Revolution Technologies/ABB Inc
01.2020 - Current
- Lead the interview process and assist hourly new hires with the Onboarding process.
- Assessed employee performance, reviewed training participation records and monitored professional development.
- Improved employee retention by increasing job satisfaction and enhancing communication.
- Support Employee Engagement programs and activities.
- Accurately maintain HR databases and systems, including personnel files.
- Responding to employee requests in a timely and confidential manner.
- Organized employee records consistently, staying compliant with internal and government requirements.
- Interpreted and explained human resources policies, standards and regulations.
- Offered friendly and knowledgeable customer service to team members and employees.
- Reviewed new hire paperwork to confirm completion of forms and presence of supporting documentation.
- Helped build, maintain and revise HR policies, standards and documentation.
- Conducted performance reviews and communicated expectations with employees.
- Enhanced employee relations by developing motivational and engagement programs.
Senior Human Resources Specialist
Hitachi Energy
11.2020 - 06.2025
- Enhanced recruitment, hiring, and onboarding processes for hourly employees in collaboration with HRBP and Operations leadership.
- Maintained accurate employee records reflecting changes in employment status and compensation.
- Executed activities safely while adhering to PPE protocols and company policies.
- Processed confidential employee requests and completed HR service items with precision.
- Administered Hitachi Energy policies, identifying and implementing local procedure enhancements.
- Responded to employee inquiries per Employee Handbook and Company Policies.
- Supported Operations supervisors in administering Collective Bargaining Agreement and engagement activities.
- Tracked in-house positions, generating daily and monthly reports for distribution.
Human Resources Associate
City of Vicksburg
05.2009 - 06.2018
- Compile pertinent information, analyze, prepare, train, advise, assist, review, implement, arbitrate, process data of civil law and regulations to prevent and /or resolve potential problematic conditions.
- Assessed employee performance, reviewed training participation records and monitored professional development.
- Maintain knowledge of legal requirements and government reporting regulations affecting Human Resources functions and ensures policies, procedures, and reporting are in compliance.
- Analyze candidates eligibility for employment by conducting background checks. Prepare new hire packets, coordinate and conduct new hire orientation to foster a positive attitude toward the City of Vicksburg goals.
- Train management in interviewing, hiring, terminations, promotions, performance review, and all of the City of Vicksburg Policies and Procedures.
- Advise management in appropriate resolution of employee issues. Respond to inquiries regarding policies, procedures, and programs. Analyze recruitment and placement actions and provides advice on various issues. Conduct wage surveys within labor market to determine competitive wage rate.
- Lead Unemployment management, to include prepare documentation and served as the employer representative during hearings.
- Completes annual wage surveys from agencies on a state and federal level
- Liaison between temporary staffing agencies and management to ensure adequate manpower.
- Other duties as required.
- Advertised open positions on industry-specific job boards and social media platforms.
- Maintained detailed and thorough HRIS database with exhaustive employment information.
- Offered friendly and knowledgeable customer service to team members and employees.
- Maintained and updated employee records to reflect changes in employment, compensation and withholdings.
- Addressed employee relations issues, harassment allegations and work complaints.
- Organized employee records consistently, staying compliant with internal and government requirements.
- Interpreted and explained human resources policies, standards and regulations.
Area Manager/Branch Manager
Community Loans of America, dba Cash Cow
03.2007 - 03.2009
- Overseen eight (8) branch operations for a specific geographic area. Ensured financial results to plan through the proper execution of company policies and procedures
- Produced consistent customer growth through effective lending and collections practices with emphasis on customer satisfaction
- Developed branch managers to perform their duties skillfully and achieve targeted results. Maintained a management bench sufficient to support growth and sustained operations
- Ensured an ample and qualified work force through effective recruitment, selection, development, and retention practices
- Ensured budget targets were met for all branches
- Trained branch managers on credit/collection, cash flow, payroll and inventory. Participated in implementing Extensive training on theft processes.
Human Resources Director/Guest Services Supervisor
Harrahs/Horizon Casino and Hotel
02.1995 - 02.2007
- Human Resource Director for a property of 400 or more employees(2004-2007)
- Guest Service Supervisor(1995- 2004)
- Contributed to diverse and inclusive workplace with fair and equitable application of human resources standards.
- Organized staff and resources, delegated tasks, coordinated with other departments to most effectively and efficiently accomplish objectives. Identified opportunities, challenges, and problems solving, making decisions that have the best return for the company.
- Developed departmental policies and procedures.
- Personally demonstrated a commitment to customer satisfaction by seeking customer advice regarding their needs and perception of the services provided. Participated with the coordination of employee benefits.
- Ensured all employees were treated in a fair and consistent manner. Communicated to employees all new labor laws as changes occurred.
- Prepared and justified budgets that are clearly linked to the mission statement and business plans.
- Lead processes for interview/hiring decisions for departments. Performed quarterly and annual evaluations on employees.
- Counseled both employee-subsidiary relations and formal exit interviews.
- Ensured compliance with MS Gaming Commission, Workman's Comp, OSHA, Risk Insurance and Payroll
- Administered on property Drug and Alcohol Policy and screening.
- Recruited and hired new employees to fill job vacancies and add talent to department.
- Updated and maintained human resources records with new employee details, tax information and changing personal details.
- Incorporated changing employment laws and industry regulations into updated HR policies.
- Prepared and reviewed compensation and benefits packages for new employees.
- Helped address and resolve employee and operational issues with compliance, benefits and policies.
- Strengthened HR strategies for employee relations and management, codifying consistent standards.
- Enhanced company culture by driving continuous improvements based on sound HR practices.
- Optimized hiring strategies by forecasting hiring needs and effectively implementing recruitment initiatives.
- Strengthened employee knowledge and abilities, leading comprehensive training program for new and established employees.
- Improved organizational structure with revamped charts and growth plans.
- Enhanced management capabilities by advising on equal employment and sexual harassment.
- Mediated personnel disputes as link between management and employees.
Education
General Studies - undefined
St. Michaels High School
Los Angeles, CABusiness Administration - undefined
El Camino College
Torrance, CA06.1985
Skills
- Employee relations and human resources
- Benefits administration
- Recruitment and hiring
- Microsoft Office proficiency
- Verbal and written communication
- Document control
- Performance management
- Expense reporting
INTERESTS
COMMUNITY/VOLUNTEER SERVICES. Founder/Director of the 1st Community locally based Non-Profit Cancer Organization in Vicksburg, MS Previously served as a Board Member for Mountain of Faith Homeless Shelter, Salvation Army Volunteer, Premier Hospice United Way Volunteer
Timeline
Senior Human Resources Specialist
Hitachi Energy
11.2020 - 06.2025
Human Resource Consultant/Contractor
Revolution Technologies/ABB Inc
01.2020 - Current
Human Resources Associate
City of Vicksburg
05.2009 - 06.2018
Area Manager/Branch Manager
Community Loans of America, dba Cash Cow
03.2007 - 03.2009
Human Resources Director/Guest Services Supervisor
Harrahs/Horizon Casino and Hotel
02.1995 - 02.2007
General Studies - undefined
St. Michaels High School
Business Administration - undefined
El Camino College