Carolyn Butler
Harvey
Summary
Dynamic and results-driven Physician Referral Specialist at Ochsner Health System, skilled in patient scheduling and engagement. Proven expertise in clinical and administrative functions, ensuring HIPAA compliance and enhancing patient experiences. Adept at data management and committed to delivering exceptional customer service in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Physician Referral Specialist
Ochsner Health System
Marrero
01.2019 - Current
- Scheduled referral appointments to ensure timely patient care.
- Confirmed appointments and addressed patient inquiries to support seamless care.
- Sent communication and reminder letters to improve patient engagement and reduce no-shows.
Medical Assistant
Correct Health with Jefferson Parish Correctional
Gretna
10.2009 - 01.2020
- Conducted medical screening intake, facilitating comprehensive patient evaluations.
- Collected and recorded vital signs, ensuring accurate assessments for effective patient care.
- Assisted healthcare providers with patient assessments and documentation.
- Managed patient scheduling and coordinated appointments for medical services.
- Administered medications and monitored patients’ vital signs as directed.
Medical Assistant
Ochsner Health System
Marrero
01.2009 - 01.2019
- Executed clinical skills, including vital signs, EKGs, CPR, and urinalysis, to provide comprehensive patient care.
- Assisted with minor surgeries, prioritizing patient safety and comfort throughout procedures.
- Performed culture tests, contributing to accurate diagnoses and effective treatment plans.
Education
Medical Assistant Certification -
Gretna Career College
Gretna, LA01-2009
Dental Assistant Certification -
Bryman College
New Orleans, LA01-2008
Diploma -
L.W. Higgins High School
Marrero, LASkills
- Referral process optimization
- Patient relationship management
- Clinical administration
- Patient scheduling expertise
- Epic charting proficiency
- Insurance knowledge and requirements
- Compliance knowledge
- Medical terminology
References
Available upon request.
Timeline
Physician Referral Specialist
Ochsner Health System
01.2019 - Current
Medical Assistant
Correct Health with Jefferson Parish Correctional
10.2009 - 01.2020
Medical Assistant
Ochsner Health System
01.2009 - 01.2019
Medical Assistant Certification -
Gretna Career College
Dental Assistant Certification -
Bryman College
Diploma -
L.W. Higgins High School