Carolyn Croft
San Antonio
Summary
Diligent hairstylist with proven aptitude for creating stylish and personalized looks that enhance client satisfaction. Leveraged diverse range of techniques to achieve consistently high-quality results. Demonstrated expertise in color treatments and precision cutting while maintaining strong focus on client relationships and adaptability to trends.
Overview
9
9
years of professional experience
Work History
Billing Specialist
FIS Global
San Antonio, TX
07.2022 - Current
- Processed and reconciled billing statements to ensure accuracy and compliance with company policies.
- Utilized billing software to manage invoicing and payment processing tasks efficiently.
- Collaborated with cross-functional teams to resolve billing discrepancies and enhance customer satisfaction.
- Streamlined billing workflows, reducing processing time through improved document management practices.
Stylist
Supercuts
San Antonio, TX
01.2017 - 01.2024
- Delivered exceptional customer service to enhance client satisfaction and retention.
- Executed precise haircuts and styling techniques tailored to individual client preferences.
- Maintained cleanliness and organization of workstation to ensure a safe environment.
- Assisted in training junior stylists on best practices and salon protocols.
- Implemented effective time management strategies to optimize appointment scheduling.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
Stylist
Self-employed
San Antonio, TX
01.2020 - 01.2021
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Monitored current trends to understand fashions and better serve customer needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Managing the business, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Distributed business cards outside of salon to generate new business.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
Education
Associate of Science - Business Administration And Management
St. Philips College
San Antonio, TX05-2020
Cosmetology License - Cosmetology
Milan School of Cosmetology
San Antonio, TX12-2017
Skills
- Billing systems and software
- Customer service
- Data entry proficiency
- Account reconciliation
- Month-end closing procedures
- Team collaboration
- Research and due diligence
Timeline
Billing Specialist
FIS Global
07.2022 - Current
Stylist
Self-employed
01.2020 - 01.2021
Stylist
Supercuts
01.2017 - 01.2024
Associate of Science - Business Administration And Management
St. Philips College
Cosmetology License - Cosmetology
Milan School of Cosmetology