CAROLYN DAVIS
Mobile,AL
Summary
Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Holiday Inn Mobile-Dwtn/Hist. District
Mobile, AL
02.2024 - Current
- Provided drink suggestions to customers based on their preferences.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Claims Adjuster
CNC Catastrope & National Claims
Mobile, AL
10.2022 - 06.2023
- Analyzed, evaluated and processed insurance claims to determine coverage, liability and damages in accordance with policy terms and state regulations.
Courier Contractor
Express Courier International
Saraland, AL
02.2022 - 10.2022
- Utilised GPS navigation systems for route planning and tracking deliveries.
Personal Digital Shopper
Walmart Inc.
Mobile, AL
02.2022 - 10.2022
- Received work assignments from order system to fill orders.
Valet Parking Supervisor
Park First LLC
Mobile, AL
01.2009 - 10.2021
- Recruited, trained and managed a team of part-time valets according to company policy guidelines.
Education
High School Diploma -
C. F. Vigor High School
Prichard, AL05.2001
Skills
- Claims File Management Processes
- Data Analysis
- Database Management
- Claims Investigations
- Hail and Wind Damage Assessment
- Property Claims
- Claims File Documentation
- Customer Service
- Problem-Solving Ability
- Team Development
Certification
- P&C License. DEPT of Insurance, Alabama
- Adjuster license, Mississippi
- Adjuster license, Michigan
- Adjuster license, Minnesota
- Adjuster license, Kentucky
- Adjuster license, West Virginia
Personal Information
Title: INSURANCE ADJUSTER
Languages
- Spanish
- Bilingual
References
References available upon request
Timeline
Bartender
Holiday Inn Mobile-Dwtn/Hist. District
02.2024 - Current
Claims Adjuster
CNC Catastrope & National Claims
10.2022 - 06.2023
Courier Contractor
Express Courier International
02.2022 - 10.2022
Personal Digital Shopper
Walmart Inc.
02.2022 - 10.2022
Valet Parking Supervisor
Park First LLC
01.2009 - 10.2021
High School Diploma -
C. F. Vigor High School
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